City of Kamloops Communication Survey

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* 2. What is your gender?

Male

Female

Other

Prefer not to answer

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* 3. What is your age?

18-25 years old

26-32 years old

33-45 years old

46-59 years old

60 years or older

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* 4. Do you own a smartphone?

Yes

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* 5. Do you own a computer?

Yes

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* 6. Do you receive the newspaper - Kamloops This Week?

Yes

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* 7. How knowledgeable do you consider yourself to be about municipal activities in the City of Kamloops?

Not at all

Slightly

Very

Extremely

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* 8. Please indicate how often you use the following methods to access information from the City of Kamloops:

	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
Word of mouth	Word of mouth Never	Word of mouth Very Rarely	Word of mouth Somewhat Rarely	Word of mouth Occasionally	Word of mouth Often	Word of mouth Very Often
Social Media (Twitter, Facebook, etc)	Social Media (Twitter, Facebook, etc) Never	Social Media (Twitter, Facebook, etc) Very Rarely	Social Media (Twitter, Facebook, etc) Somewhat Rarely	Social Media (Twitter, Facebook, etc) Occasionally	Social Media (Twitter, Facebook, etc) Often	Social Media (Twitter, Facebook, etc) Very Often
City email newsletter/press releases	City email newsletter/press releases Never	City email newsletter/press releases Very Rarely	City email newsletter/press releases Somewhat Rarely	City email newsletter/press releases Occasionally	City email newsletter/press releases Often	City email newsletter/press releases Very Often
City website	City website Never	City website Very Rarely	City website Somewhat Rarely	City website Occasionally	City website Often	City website Very Often
City Smartphone Apps	City Smartphone Apps Never	City Smartphone Apps Very Rarely	City Smartphone Apps Somewhat Rarely	City Smartphone Apps Occasionally	City Smartphone Apps Often	City Smartphone Apps Very Often
Local radio	Local radio Never	Local radio Very Rarely	Local radio Somewhat Rarely	Local radio Occasionally	Local radio Often	Local radio Very Often
Local TV	Local TV Never	Local TV Very Rarely	Local TV Somewhat Rarely	Local TV Occasionally	Local TV Often	Local TV Very Often
Local newspapers	Local newspapers Never	Local newspapers Very Rarely	Local newspapers Somewhat Rarely	Local newspapers Occasionally	Local newspapers Often	Local newspapers Very Often
Local magazines	Local magazines Never	Local magazines Very Rarely	Local magazines Somewhat Rarely	Local magazines Occasionally	Local magazines Often	Local magazines Very Often
City public engagement events	City public engagement events Never	City public engagement events Very Rarely	City public engagement events Somewhat Rarely	City public engagement events Occasionally	City public engagement events Often	City public engagement events Very Often
Contacting a City staff person or Councillor	Contacting a City staff person or Councillor Never	Contacting a City staff person or Councillor Very Rarely	Contacting a City staff person or Councillor Somewhat Rarely	Contacting a City staff person or Councillor Occasionally	Contacting a City staff person or Councillor Often	Contacting a City staff person or Councillor Very Often

Other (please specify)

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* 9. Which of the following do you consider to be the most effective means of gaining information from the City of Kamloops?

Word of mouth

Social media (Twitter, Facebook, etc)

City email newsletter/press releeases

Visiting the City website

City smartphone apps

Local radio

Local TV

Local newspapers

Local magazines

Contacting a City staff person or City Councillor

Other (please specify)

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* 10. For the following categories, please tell us how important you feel it is that the City of Kamloops directly communicates information to its residents:

	Not at all important	Slightly important	Moderately important	Extremely important
Community events	Community events Not at all important	Community events Slightly important	Community events Moderately important	Community events Extremely important
Project updates	Project updates Not at all important	Project updates Slightly important	Project updates Moderately important	Project updates Extremely important
City meetings & agendas	City meetings & agendas Not at all important	City meetings & agendas Slightly important	City meetings & agendas Moderately important	City meetings & agendas Extremely important
City Council actions	City Council actions Not at all important	City Council actions Slightly important	City Council actions Moderately important	City Council actions Extremely important
Volunteer & employment opportunities	Volunteer & employment opportunities Not at all important	Volunteer & employment opportunities Slightly important	Volunteer & employment opportunities Moderately important	Volunteer & employment opportunities Extremely important
Program information	Program information Not at all important	Program information Slightly important	Program information Moderately important	Program information Extremely important

Other (please specify)

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* 11. Would you prefer NOT to receive any communications from the City of Kamloops?

Yes

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* 12. If you do not wish to receive any communications from the City of Kamloops, what is the reason?

I'm too busy to read the alerts

I don't have a phone or computer to keep up

I don't care about the information

I don't want to receive emails, text messages or letters from the City

Not applicable (I do want to receive information from the City of Kamloops)

Other (please specify)

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* 13. Overall, how satisfied are you with the City of Kamloops' efforts to communicate important information its its residents?

Extremely dissatisfied

Somewhat dissatisfied

Somewhat satisfied

Extremely satisfied

City of Kamloops Communication Survey

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* 1. Are you a resident of Kamloops?

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* 2. What is your gender?

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* 3. What is your age?

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* 4. Do you own a smartphone?

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* 5. Do you own a computer?

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* 6. Do you receive the newspaper - Kamloops This Week?

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* 7. How knowledgeable do you consider yourself to be about municipal activities in the City of Kamloops?

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* 8. Please indicate how often you use the following methods to access information from the City of Kamloops:

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* 9. Which of the following do you consider to be the most effective means of gaining information from the City of Kamloops?

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* 10. For the following categories, please tell us how important you feel it is that the City of Kamloops directly communicates information to its residents:

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* 11. Would you prefer NOT to receive any communications from the City of Kamloops?

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* 12. If you do not wish to receive any communications from the City of Kamloops, what is the reason?

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* 13. Overall, how satisfied are you with the City of Kamloops' efforts to communicate important information its its residents?

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* 14. What if anything, do you think that the City of Kamloops could do better in its efforts to communicate with the residents of the City?