Shasta County Customer Satisfaction Survey Question Title * 1. What Shasta County Department were you served by? Agriculture/Sealer of Weights and Measures Air Quality Management Assessor Auditor-Controller Board of Supervisors Resource Management - Building Child Support Services Clerk of the Board County Administrative Office County Clerk District Attorney Elections Resource Management - Environmental Health Farm Advisor Health and Human Services Agency (BHSS, PH) Housing and Community Action Programs Resource Management - Planning Public Administrator Public Defender Public Works Recorder Sheriff's Office Treasurer-Tax Collector Veterans Services Office Other (please specify) Question Title * 2. On what date were you provided assistance? Date / Time Date Question Title * 3. How satisfied are you with the service provided by the department? Extremely Dissatisfied Dissatisfied Neutral Satisfied Extremely Satisfied Extremely Dissatisfied Dissatisfied Neutral Satisfied Extremely Satisfied Question Title * 4. How would you rate the friendliness and helpfulness of the staff? Extremely Dissatisfied Dissatisfied Neutral Satisfied Extremely Satisfied Extremely Dissatisfied Dissatisfied Neutral Satisfied Extremely Satisfied Question Title * 5. Were your questions or concerns addressed in a timely manner? Yes No Other (please specify) Question Title * 6. Did you find the information provided by the department clear and easy to understand? Yes No Other (please specify) Question Title * 7. How likely are you to recommend this department to others? 0 Neutral 100 Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 8. Do you have any additional comments or suggestions for improvement? Question Title * 9. (Optional) Please provide your first and last name. Question Title * 10. (Optional) Please provide your email address. Done