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Dear Valued Customers,

We will attend to your refund request due to this Movement Control Order of the COVID-19 outbreak soonest possible.

Refund voucher will be emailed to customers within 30 days once approved. Please be patient with us.

*Your ticket must be purchased directly from Causeway Link website or counters. The original travelling date must fall within 18th March, 2020 to 14th April, 2020 and the refund request must be made at least 24 hours before the original ticket's departure time.

*You can also choose to reschedule your bus ride at no cost from our website if you are planning to travel in the following 2 months.

*Please check with the original platform for further info if you purchased the ticket from RedBus/BOT/EasyBook/TBS/Larkin Sentral and etc.

Should you need further clarification, feel free to drop us an email to

Once again thank you for your understanding and patience in this unprecedented situation.

Stay safe!

Causeway Link Express Support Team

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* 1. Traveller Basic Information

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* 2. Ticket Number

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* 5. Travelling Date & Time


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* 6. Please upload your ticket photo for verification purposes.

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