Matthew Flinders Care Services Customer Satisfaction Survey

Question Title

* 1. Which of our services do you have contact with.

Residential Facility

Day Centre

Community Care

Question Title

* 2. How would you rate the quality of service provided by MFCS.

Excellent

Above Average

Average

Below Average

Very Poor

Other (please specify)

Question Title

* 3. Would you choose MFCS as your or your family members care provider?

Yes

Unsure

Other (please specify)

Question Title

* 4. Would you recommend MFCS to friends or family?

Yes

Unsure

Other (please specify)

Question Title

* 5. Overall how satisfied are you with the services provided by MFCS.

Very Satisfied

Satisfied

Not Satisfied

Very Unsatisfied

Other (please specify)

Question Title

* 6. Are you confident in the skills of the staff providing care?

Yes

Unsure

Other (please specify)

Question Title

* 7. Do you feel that MFCS is keeping you up to date in regards to COVID-19 and the processes in place to keep you and your loved one(s) safe?

Yes

Unsure

Other (please specify)

Question Title

* 8. Do you feel that MFCS new development build will benefit our community and Care Recipients?

Yes

Unsure

Other (please specify)

Question Title

* 9. Did our website provide you with the required information you were looking for?

Yes

Unsure

Other (please specify)

Matthew Flinders Care Services Customer Satisfaction Survey

Question Title

* 1. Which of our services do you have contact with.

Question Title

* 2. How would you rate the quality of service provided by MFCS.

Question Title

* 3. Would you choose MFCS as your or your family members care provider?

Question Title

* 4. Would you recommend MFCS to friends or family?

Question Title

* 5. Overall how satisfied are you with the services provided by MFCS.

Question Title

* 6. Are you confident in the skills of the staff providing care?

Question Title

* 7. Do you feel that MFCS is keeping you up to date in regards to COVID-19 and the processes in place to keep you and your loved one(s) safe?

Question Title

* 8. Do you feel that MFCS new development build will benefit our community and Care Recipients?

Question Title

* 9. Did our website provide you with the required information you were looking for?

Question Title

* 10. Are there any comments / suggestions that you would like to convey that will help us improve our services?