FourSec Graphical Security PIN (GSP) Market Research Survey Question Title * 1. Which industry does your company belong to? Finance or Banking Fintech or Crypto Healthcare eCommerce Entertainment (streaming & media) Gaming Gambling Other (please specify) Question Title * 2. Do you consider 2FA (two-factor authentication) necessary for security of your application or website visitors? This is a requirement by regulator. Yes, it’s essential for security. Yes, but only for certain users or systems. No, it’s not necessary for our business. Other (please specify) Question Title * 3. What are the main challenges your customers or clients experience with the authentication methods used in your company’s products or services? High user drop-off rates impacting conversion Complexity of implementation Poor user experience Security concerns High costs Other (please specify) Question Title * 4. In your company, when balancing customer conversion rates and security measures in your products or services, which team typically has the final decision—the marketing team or the information security team? For example, who decides when two-factor authentication becomes mandatory for your customers? Product & Marketing usually has the final say, prioritizing conversion. The information security team usually has the final say, prioritizing security. It’s a balanced decision, with input from both sides. Other (please specify) Question Title * 5. When selecting two-factor authentication (2FA) methods for your company’s products or services, which types do you prefer to provide to your customers, considering the balance between usability, user experience, and security? SMS-based 2FA Email-based 2FA Authenticator apps (e.g., Google Authenticator, Authy) Hardware tokens (e.g., YubiKey) Biometric authentication (e.g., fingerprint, face recognition) Passkey authentication solves all problems Other (please specify) Question Title * 6. What factors does your company consider when selecting a two-factor authentication (2FA) provider for your products or services offered to your customers? Security level Ease of use for users Cost of implementation Compatibility with existing systems Regulatory requirements User adoption rate Other (please specify) Question Title * 7. How satisfied are you with the authentication methods currently provided to your customers in your company’s products or services? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Question Title * 8. How important is it that the authentication methods used by your customers in your company’s products or services are user-friendly? Very Important Important Neutral Unimportant Very Unimportant Question Title * 9. Has your company considered implementing game-like graphical authentication methods in the authentication processes used by your customers within your products or services? Yes No Not sure Question Title * 10. Would you be interested in learning more about our Graphical Security PIN (GSP) solution? Yes (Please send us an email on info@foursec.io if you would like us to contact you with more information about our Graphical Security PIN (GSP) solution.) No Maybe Done