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Website Survey: LWPT Redmond
1.
Client
Name
City/Town
Email Address
2.
Who was your physical therapist?
Shawn Brenneman
Oliver Billon
Jessica Hsieh
3.
On a scale of 0 to 10,
How likely is it that you would recommend Lake Washington Physical Therapy to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
4.
Overall, how satisfied or dissatisfied are you with your therapist?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
5.
Overall, how satisfied or dissatisfied are you with our front office and aides?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Other (please specify)
6.
Did you receive a handout and email/text of your home exercise program?
Yes
No
Other (please specify)
7.
Were you able to locate our clinic and find available parking?
Yes
No
Other (please specify)
8.
Were your insurance benefits (copay, co-insurance, & deductible) clearly explained to you before or during your first appointment?
Yes
No
Other (please specify)
9.
Was your diagnosis and treatment plan clearly explained to you by your physical therapist?
Yes
No
Other (please specify)
10.
What is your satisfaction with scheduling appointments and/or being placed on the cancellation list?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Other (please specify)
11.
What was your impression of the safety and cleanliness of the clinic?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
12.
How can we further improve our services?
13.
What was the most beneficial treatment of your care plan? (check all that apply)
Exercise Instruction
Manual Therapy and Hands On Treatment
Home Modifications and Strategies
Working Out at the Clinic
Gait Analysis
Recreation or Sport Preparation
Balance & Vestibular Training
Stretching & Mobilization
Other (please specify)
Current Progress,
0 of 13 answered