What is your status?

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* 1. What is your status?

In the last year, how often have you used the Interlibrary Loan service at the JFK or Spokane Academic Library?

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* 2. In the last year, how often have you used the Interlibrary Loan service at the JFK or Spokane Academic Library?

What did you request using the Interlibrary Loan service?

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* 3. What did you request using the Interlibrary Loan service?

Were you notified by email that the item(s) you requested arrived?

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* 4. Were you notified by email that the item(s) you requested arrived?

If your requested book, DVD or other physical item loan arrived, did you pick it up?

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* 5. If your requested book, DVD or other physical item loan arrived, did you pick it up?

How satisfied were you with the length of time that it took for your loan (book, DVD, etc) request to arrive?

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* 6. How satisfied were you with the length of time that it took for your loan (book, DVD, etc) request to arrive?

How satisfied were you with the length of time that it took for your article request to arrive?

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* 7. How satisfied were you with the length of time that it took for your article request to arrive?

If we were unable to obtain the item(s) you requested, were you notified by email to let you know?

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* 8. If we were unable to obtain the item(s) you requested, were you notified by email to let you know?

What can we do to improve our ILL service?

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* 9. What can we do to improve our ILL service?

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