Skip to content

Personal Health Navigator Satisfaction Survey

1.How old are you?
2.What is your ethnicity?
3.I have Medicaid YCCO (Yamhill Community Care) insurance?
4.I get services with: (Check all that apply)
5.I am treated with respect and dignity at all times.
6.How can we make this better?
7.If I need support, I know I can reach someone.
8.How can we make this better?
9.My calls are returned within 24 hours.
10.How can we make this better?
11.The staff and peers here believe I can recover, can grow, change, and succeed. 
12.How can we make this better?
13.The services I receive align with what I want.
14.How can we make this better?
15.I receive support in a safe place where I can openly share feedback, suggestions, or concerns.
16.How can we make this better?
17.My culture, values, beliefs, traditions and/or lifestyle are respected here and considered as part of whole health and what matters to your complete well-being.
18.How can we make this better?
19.I know who to talk to- or what to do- if I have a complaint. 
20.How can we make this better?
21.I am given resources that align with my health journey including self-help resources such as groups and classes for myself and family members.
22.How can we make this better?
23.How long have you been receiving services from a Personal Health Navigator?
24.Do you feel that your Personal Health Navigator treats you fairly?
25.If you answered disagree to questions 15 or 17: Please explain how you felt unsafe or unfair treatment related t o your whole health/ complete well-being.
26.How can Personal Health Navigator services be improved?
27.What have you found most helpful in your experience with Personal Health Navigator services?
28.What have you found least helpful in your experience with Personal Health Navigator services?
29.If you require accommodations or language services, were your needs met?
30.What else would you like to share?