Long Valley Health Center wants to hear from you. If you had a Telehealth visit via telephone and/or video with any of our providers, please complete this short survey. We would like to know about your patient experience and overall satisfaction with your telehealth visit. Thank you.

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* 1. Which of the following services have you received via telehealth at Long Valley Health Center?
Please check all that apply.

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* 2. How many telehealth visits have you had at Long Valley Health Center in the past year?

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* 3. How did you connect with your provider for your telehealth visit? Please check all that apply.

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* 4. Please rate the following about your telehealth visit(s):

  Strongly Agree Agree Disagree Strongly Disagree Does Not Apply
I was able to schedule my telehealth appointment(s) as soon as I needed
The Provider listened carefully to me during my telehealth visit
The Provider explained things in a way that was easy to understand
I could hear the Provider clearly during my telehealth visit
I could see the Provider clearly during my telehealth visit
I feel my needs were met during my telehealth visit
I feel the quality of care during my telehealth visit was as good as an in-person visit
I feel I would have received better care if I had seen the provider in-person
Telehealth made it easier for me to see my Provider
Overall I was satisfied with my telehealth visit
I would use telehealth services again

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* 5. Did you have any technical, audio or visual problems with your telehealth visit?

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* 6. How can we improve telehealth visits at Long Valley Health Center?

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* 7. How likely is it that you would recommend a telephone or video visit to a friend or colleague?

Not at all likely
Extremely likely

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* 8. How can Long Valley Health Center better support and care for you and your family during these changing times?

Long Valley Health Center continues to offer telehealth visits with our Medical and Behavioral Health providers. Please call 707-984-6131 to make an appointment today.

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