London Underground Passenger Survey

1. Why should you participate?

London Underground are cutting out 800 jobs, the jobs of the people that you see on the platforms and in the booking offices at stations that you use.

We believe that this is wrong because it reduces safety at stations when the latest survey by the Department for Transport shows that there were more than 77,000 reported incidents of crime on rail and London Underground. The same report estimates unreported crime to be as high as 197,000 incidents per year on rail and London Underground.

The presence of staff often deters crime and gives passengers reassurance that they can seek help if they feel, or are, threatened.

It also means that in the event of an accident or some other problem, there is someone to turn to.

London Underground want to remove these people but surely your safety is more important?

The company has not asked its passengers what they think about cutting staff. They have not engaged in any form of public consultation – so we are giving you the opportunity to comment.

Please spend a few minutes competing the survey to tell us what you think as a passenger of London Underground.

A few questions about you:

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* 1. What is your age?

Under 16

16 - 21

21 - 35

35 - 50

50 - 65

over 65

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* 2. What is your gender?

Male

Female

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* 3. How would you describe your ethnicity?

	Ethnicity
Yor ethnicity	Yor ethnicity Ethnicity menu

Any other, please specify

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* 4. Do you have a disability which could impact on your use of the tube?

Yes

Any further comment?

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* 5. What are your two most used stations (ie home and work)?


Station	Station menu	Station menu

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* 6. What are your main purposes for using the Tube?

Work

College

Visiting family or friends

Visiting London as a tourist

Other (please specify)

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* 7. How often do you travel on the Underground?

More than 5 days a week?

4-5 days a week?

2-3 days a week?

Once a week?

Less than that?

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* 8. Do you think that there are enough staff at the stations you use?

Yes

Don't know

Any further comment?

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* 9. What do you think about reduced staffing at stations?

I do not agree with it

I support it

I don't have a view

Any further comments?

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* 10. Please indicate if you have concerns regarding any of the following areas should staffing be reduced at the stations that you use?

Security

Safety

Delays

Lack of assistance

Lack of information

Ticket problems

Other (please specify)

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* 11. How safe would you feel at a tube station knowing that there could be no member of staff present?

Very concerned

Moderately concerned

A little concerned

Not concerned at all

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* 12. Have you ever been the victim of crime at a tube station?

Yes

Any further comment?

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* 13. Have you ever had an accident at a tube station?

Yes

Any further comment

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* 14. How do you buy your tickets?

Booking Office

Machine

Use an Oyster Card

Any further comment?

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* 15. How often do you have to queue for tickets?

Five or more times a week

3 to 4 times a week

Once or twice a week

Never

Any further comments?

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* 16. Are you a member of any of the following:

Trade union

Political party

Faith Group

Community Organisation

Other (please specify)

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* 17. Would you like a speaker to attend a meeting to discuss staffing on the Tube?

Yes

If yes, please give details

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* 18. Would you be prepared to campaign to maintain the current staffing levels on the tube system?

Yes

Maybe

Any other comments

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* 19. Would you like to take part in a user group for your station?

Yes

Maybe

Any further comments?

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* 20. Please give us your ideas for ways in which we can pursuade London Underground to maintain suitable staffing levels on the tube

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* 21. If you would like more information about our campaign or about local activity, please provide the following details:

Name

E-mail

Postcode

Mobile/phone

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* 1. What is your age?

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* 2. What is your gender?

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* 3. How would you describe your ethnicity?

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* 4. Do you have a disability which could impact on your use of the tube?

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* 5. What are your two most used stations (ie home and work)?

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* 6. What are your main purposes for using the Tube?

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* 7. How often do you travel on the Underground?

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* 8. Do you think that there are enough staff at the stations you use?

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* 9. What do you think about reduced staffing at stations?

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* 10. Please indicate if you have concerns regarding any of the following areas should staffing be reduced at the stations that you use?

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* 11. How safe would you feel at a tube station knowing that there could be no member of staff present?

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* 12. Have you ever been the victim of crime at a tube station?

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* 13. Have you ever had an accident at a tube station?

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* 14. How do you buy your tickets?

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* 15. How often do you have to queue for tickets?

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* 16. Are you a member of any of the following:

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* 17. Would you like a speaker to attend a meeting to discuss staffing on the Tube?

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* 18. Would you be prepared to campaign to maintain the current staffing levels on the tube system?

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* 19. Would you like to take part in a user group for your station?

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* 20. Please give us your ideas for ways in which we can pursuade London Underground to maintain suitable staffing levels on the tube

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* 21. If you would like more information about our campaign or about local activity, please provide the following details:

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* 22. Any final comments?