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Automation in the World of Insurance

This is a Market Research Project brought to you by the Agent & Broker Interest Group (ABIG) and Information Technology Interest Group (ITIG) of The CPCU Society, in an attempt to understand the "Impact of Automation" in our every day Insurance Life!
1.Identify yourself to work in which domain of the insurance industry?(Required.)
2.In what ways have you experienced The Use of Automation to capture underwriting, generate sales, and/or claims information?(Required.)
3.How satisfied are you with the use of Automation as a tool for data collection and/or for business decision making?(Required.)
4.With the increasing use of automation, what are you planning or doing to maintain the relevance of Agents / Brokers in the insurance market?(Required.)
5.What tools are you / your producers using  to capture all of the necessary information to prepare your business submission to the carrier to provide you their best terms ?(Required.)
6.What new technology would you like to see added to your business that will improve operations in your business area?(Required.)
7.Using "Texting" as a part of your business process, do you think important documentation will either be lost / become expensive to capture, that ROI will not be justified?(Required.)
8.Have you found "Texting" to generally be clear, complete and understandable?(Required.)
9.Have you used Facebook Messenger for your business processes (Generate Sales / Claims/ Capture Underwriting information)?(Required.)
10.What is its impact of Automation on your “Generate Sales Success Factor"?(Required.)
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