Long-Term Support Services Annual Survey

Data from this survey along with other information regarding providers and services across the state will be compiled to evaluate the training and technical assistance needs of Long-Term Support Service (LTSS) providers in Iowa. This survey is intended for LTSS providers, stakeholders, individuals served, and guardians that wish to have a say in what Direct Support Professional training needs exist across the state. This survey is anonymous and a summary of the results may be shared publicly. It will take approximately 10 minutes to complete. This survey will remain open through July 20, 2022.

Question Title

* 1. Which item describes you best?

I am a person served by the Medicaid LTSS Program.

I am a provider of LTSS services (agency, direct support professional, case manager, etc.).

I am a guardian/family member of someone served by a Medicaid LTSS program.

Other (please specify)

Question Title

* 2. If you are from an agency or are a provider, please indicate from the list below what services you provide (check all that apply):

Home- and Community-Based Waiver Program Providers

Community-Based Neurobehavioral Rehabilitation Services (CNRS)

Habilitation Services – State Plan 1915(i) program

Home Health Services

Hospice Services

Money Follows the Person (MFP) program

Private Duty Nursing/Personal Cares Program

Program of All-Inclusive Care for the Elderly (PACE)

Case Management

Other

N/A

Question Title

* 3. What county are you (the person completing the survey) working in?

ADAIR

ADAMS

ALLAMAKEE

APPANOOSE

AUDUBON

BENTON

BLACK HAWK

BOONE

BREMER

BUCHANAN

BUENA VISTA

BUTLER

CALHOUN

CARROLL

CASS

CEDAR

CERRO GORDO

CHEROKEE

CHICKASAW

CLARKE

CLAY

CLAYTON

CLINTON

CRAWFORD

DALLAS

DAVIS

DECATUR

DELAWARE

DES MOINES

DICKINSON

DUBUQUE

EMMET

FAYETTE

FLOYD

FRANKLIN

FREMONT

GREENE

GRUNDY

GUTHRIE

HAMILTON

HANCOCK

HARDIN

HARRISON

HENRY

HOWARD

HUMBOLDT

IDA

IOWA

JACKSON

JASPER

JEFFERSON

JOHNSON

JONES

KEOKUK

KOSSUTH

LEE

LINN

LOUISA

LUCAS

LYON

MADISON

MAHASKA

MARION

MARSHALL

MILLS

MITCHELL

MONONA

MONROE

MONTGOMERY

MUSCATINE

O’BRIEN

OSCEOLA

PAGE

PALO ALTO

PLYMOUTH

POCAHONTAS

POLK

POTTAWATTAMIE

POWESHIEK

RINGGOLD

SAC

SCOTT

SHELBY

SIOUX

STORY

TAMA

TAYLOR

UNION

VAN BUREN

WAPELLO

WARREN

WASHINGTON

WAYNE

WEBSTER

WINNEBAGO

WINNESHIEK

WOODBURY

WORTH

WRIGHT

Question Title

* 4. How valuable would you find additional free training provided from the state at this time?

Extremely valuable

Very valuable

Somewhat valuable

Not so valuable

Not at all valuable

Question Title

* 5. Based on your experience and needs, please list the training topics you would most like to see offered by the state. Please be a specific as possible with your topic ideas.

Question Title

* 6. Are there areas of expertise that you wish you/your agency/or those who work for you/serve your clients could access as-needed either through training or technical assistance? (Check all that apply)

Service Documentation

Consumer rights, rights restrictions, and restraint

Behavioral Interventions

Quality Improvement

Personnel Records (maintaining personnel files, background checks, recording requirements)

How to write/amend policy and procedures

HCBS Settings for non-residential services (Day habilitation, prevocational, and supported employment services)

HCBS Settings for residential providers (services provided in home)

Establishing a mission, vision, and values for the agency

Enrollment (either to add services or establish services)

Incident Reporting

Abuse Reporting

Person-Centered Planning

Other (Please give as much detail as you can here about what is needed.)

Question Title

* 7. Please use this text box to expand on any details of needs in the topics you marked above.

Question Title

* 8. For agencies: Do you have an internal quality improvement plan and process for assuring quality care is provided to those you serve?

Yes. We are required to as a certified Iowa Medicaid provider.

Yes, we are required by accrediting organizations outside the state regulations.

Yes. We do, but we aren't required to.

No, we are not required.

Our quality improvement plan and process is under development.

N/A: I am not a part of an agency.

Question Title

* 9. Please indicate here if you have expertise you would like to share across the state (Name of individual, area of expertise, and contract information).

Name of subject matter expert

Area of expertise

Contact information - Phone Number

Email address

Question Title

* 10. Please indicate here if you would like to host a training in your agency space:

Yes, we have room for 20-40 people

Yes, we have room for 40-60 people

Yes, we have room for 60+ people

N/A or we do not have space for this

If yes, please let us know a few details. The contact for booking this space and the size and capabilities of the space.

Question Title

* 11. Have you attended an Iowa Medicaid Competency-Based Training in the past?

Yes

Question Title

* 12. What time of day would you prefer for training if the topic is targeted for direct support professionals?

8am - 11am (Morning hours are best)

11am - 1pm (lunch time is best)

1pm - 5pm (afternoon is best)

5pm - 8pm (after office hours is best)

This is not applicable to me.

Question Title

* 13. What time of day would you prefer for training if the topic is targeted at agency operations (policy development, quality oversight, governing body development, etc.)?

8am - 11am (Morning hours are best)

11am - 1pm (lunch time is best)

1pm - 5pm (afternoon is best)

5pm - 8pm (after office hours is best)

This is not applicable to me.

Question Title

* 14. What delivery method would you prefer for training?

In-Person

Online - live Zoom or webinar

Hybrid - with both online and in-person options

Pre-recorded so I can attend anytime

I would attend either virtual or online

Question Title

* 15. Please indicate how valuable you would find the following training topic areas:

	Not at all valuable	Not so valuable	Somewhat valuable	Very valuable	Extremely valuable	Does not apply to me
Organizational Development (Policy, procedure, board development, administration)	Organizational Development (Policy, procedure, board development, administration) Not at all valuable	Organizational Development (Policy, procedure, board development, administration) Not so valuable	Organizational Development (Policy, procedure, board development, administration) Somewhat valuable	Organizational Development (Policy, procedure, board development, administration) Very valuable	Organizational Development (Policy, procedure, board development, administration) Extremely valuable	Organizational Development (Policy, procedure, board development, administration) Does not apply to me
Training and Personnel requirements	Training and Personnel requirements Not at all valuable	Training and Personnel requirements Not so valuable	Training and Personnel requirements Somewhat valuable	Training and Personnel requirements Very valuable	Training and Personnel requirements Extremely valuable	Training and Personnel requirements Does not apply to me
HCBS Settings for Non-Residential Services	HCBS Settings for Non-Residential Services Not at all valuable	HCBS Settings for Non-Residential Services Not so valuable	HCBS Settings for Non-Residential Services Somewhat valuable	HCBS Settings for Non-Residential Services Very valuable	HCBS Settings for Non-Residential Services Extremely valuable	HCBS Settings for Non-Residential Services Does not apply to me
HCBS Settings for Residential Services	HCBS Settings for Residential Services Not at all valuable	HCBS Settings for Residential Services Not so valuable	HCBS Settings for Residential Services Somewhat valuable	HCBS Settings for Residential Services Very valuable	HCBS Settings for Residential Services Extremely valuable	HCBS Settings for Residential Services Does not apply to me
Restraint, Restriction, Behavioral Intervention	Restraint, Restriction, Behavioral Intervention Not at all valuable	Restraint, Restriction, Behavioral Intervention Not so valuable	Restraint, Restriction, Behavioral Intervention Somewhat valuable	Restraint, Restriction, Behavioral Intervention Very valuable	Restraint, Restriction, Behavioral Intervention Extremely valuable	Restraint, Restriction, Behavioral Intervention Does not apply to me
Service Documentation	Service Documentation Not at all valuable	Service Documentation Not so valuable	Service Documentation Somewhat valuable	Service Documentation Very valuable	Service Documentation Extremely valuable	Service Documentation Does not apply to me
Person-Centered Planning	Person-Centered Planning Not at all valuable	Person-Centered Planning Not so valuable	Person-Centered Planning Somewhat valuable	Person-Centered Planning Very valuable	Person-Centered Planning Extremely valuable	Person-Centered Planning Does not apply to me
Incident Reporting	Incident Reporting Not at all valuable	Incident Reporting Not so valuable	Incident Reporting Somewhat valuable	Incident Reporting Very valuable	Incident Reporting Extremely valuable	Incident Reporting Does not apply to me
Medication - Storage and administration	Medication - Storage and administration Not at all valuable	Medication - Storage and administration Not so valuable	Medication - Storage and administration Somewhat valuable	Medication - Storage and administration Very valuable	Medication - Storage and administration Extremely valuable	Medication - Storage and administration Does not apply to me
Quality Improvement and Assurance	Quality Improvement and Assurance Not at all valuable	Quality Improvement and Assurance Not so valuable	Quality Improvement and Assurance Somewhat valuable	Quality Improvement and Assurance Very valuable	Quality Improvement and Assurance Extremely valuable	Quality Improvement and Assurance Does not apply to me
Employment Services	Employment Services Not at all valuable	Employment Services Not so valuable	Employment Services Somewhat valuable	Employment Services Very valuable	Employment Services Extremely valuable	Employment Services Does not apply to me
Respite Services	Respite Services Not at all valuable	Respite Services Not so valuable	Respite Services Somewhat valuable	Respite Services Very valuable	Respite Services Extremely valuable	Respite Services Does not apply to me
Level of Care	Level of Care Not at all valuable	Level of Care Not so valuable	Level of Care Somewhat valuable	Level of Care Very valuable	Level of Care Extremely valuable	Level of Care Does not apply to me
Introduction to Waiver Services	Introduction to Waiver Services Not at all valuable	Introduction to Waiver Services Not so valuable	Introduction to Waiver Services Somewhat valuable	Introduction to Waiver Services Very valuable	Introduction to Waiver Services Extremely valuable	Introduction to Waiver Services Does not apply to me
Behavior Supports	Behavior Supports Not at all valuable	Behavior Supports Not so valuable	Behavior Supports Somewhat valuable	Behavior Supports Very valuable	Behavior Supports Extremely valuable	Behavior Supports Does not apply to me
Providing Direct Support for Individuals with Various Abilities	Providing Direct Support for Individuals with Various Abilities Not at all valuable	Providing Direct Support for Individuals with Various Abilities Not so valuable	Providing Direct Support for Individuals with Various Abilities Somewhat valuable	Providing Direct Support for Individuals with Various Abilities Very valuable	Providing Direct Support for Individuals with Various Abilities Extremely valuable	Providing Direct Support for Individuals with Various Abilities Does not apply to me
Support Skills and Interventions that DSPs can use in services	Support Skills and Interventions that DSPs can use in services Not at all valuable	Support Skills and Interventions that DSPs can use in services Not so valuable	Support Skills and Interventions that DSPs can use in services Somewhat valuable	Support Skills and Interventions that DSPs can use in services Very valuable	Support Skills and Interventions that DSPs can use in services Extremely valuable	Support Skills and Interventions that DSPs can use in services Does not apply to me
Professionalism and Ethics	Professionalism and Ethics Not at all valuable	Professionalism and Ethics Not so valuable	Professionalism and Ethics Somewhat valuable	Professionalism and Ethics Very valuable	Professionalism and Ethics Extremely valuable	Professionalism and Ethics Does not apply to me
Community Inclusion	Community Inclusion Not at all valuable	Community Inclusion Not so valuable	Community Inclusion Somewhat valuable	Community Inclusion Very valuable	Community Inclusion Extremely valuable	Community Inclusion Does not apply to me
Crisis Prevention and Intervention	Crisis Prevention and Intervention Not at all valuable	Crisis Prevention and Intervention Not so valuable	Crisis Prevention and Intervention Somewhat valuable	Crisis Prevention and Intervention Very valuable	Crisis Prevention and Intervention Extremely valuable	Crisis Prevention and Intervention Does not apply to me
Health and Wellness	Health and Wellness Not at all valuable	Health and Wellness Not so valuable	Health and Wellness Somewhat valuable	Health and Wellness Very valuable	Health and Wellness Extremely valuable	Health and Wellness Does not apply to me
Cultural Competency, Cultural Humility, and Diversity	Cultural Competency, Cultural Humility, and Diversity Not at all valuable	Cultural Competency, Cultural Humility, and Diversity Not so valuable	Cultural Competency, Cultural Humility, and Diversity Somewhat valuable	Cultural Competency, Cultural Humility, and Diversity Very valuable	Cultural Competency, Cultural Humility, and Diversity Extremely valuable	Cultural Competency, Cultural Humility, and Diversity Does not apply to me
Mental Health (diagnoses, interventions, communication, and wellness)	Mental Health (diagnoses, interventions, communication, and wellness) Not at all valuable	Mental Health (diagnoses, interventions, communication, and wellness) Not so valuable	Mental Health (diagnoses, interventions, communication, and wellness) Somewhat valuable	Mental Health (diagnoses, interventions, communication, and wellness) Very valuable	Mental Health (diagnoses, interventions, communication, and wellness) Extremely valuable	Mental Health (diagnoses, interventions, communication, and wellness) Does not apply to me
Individual Member Support Needs	Individual Member Support Needs Not at all valuable	Individual Member Support Needs Not so valuable	Individual Member Support Needs Somewhat valuable	Individual Member Support Needs Very valuable	Individual Member Support Needs Extremely valuable	Individual Member Support Needs Does not apply to me