Customer Satisfaction Survey

Listening to customers has always been important to us. Your feedback will help us better serve people like you!

Question Title

* 1. How long has your child been a client of Silverlea Early Childhood Services?

Less than six months

Six months to a year

1 - 2 years

More than 2 years

I am not a customer

Question Title

* 2. Which of the following supports have you accessed from Silverlea Early Childhood Services before? (Please select all that apply.)

Capacity Building Support for Early Childhood

1:1 Individualised Supports

Group Supports

Early Intervention Supports

Other (please specify)

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* 3. Overall, how satisfied are you with Silverlea Early Childhood Services?

Extremely satisfied

Very satisfied

Somewhat satisfied

Not so satisfied

Not satisfied at all

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* 4. How well does our services meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 5. How would you rate the quality of our services?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

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* 6. How would you rate the value for money of our services?

Excellent

Above average

Average

Below average

Poor

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* 7. How responsive have we been to your questions or concerns?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

Question Title

* 8. How likely are you to use our services again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Customer Satisfaction Survey

Question Title

* 1. How long has your child been a client of Silverlea Early Childhood Services?

Question Title

* 2. Which of the following supports have you accessed from Silverlea Early Childhood Services before? (Please select all that apply.)

Question Title

* 3. Overall, how satisfied are you with Silverlea Early Childhood Services?

Question Title

* 4. How well does our services meet your needs?

Question Title

* 5. How would you rate the quality of our services?

Question Title

* 6. How would you rate the value for money of our services?

Question Title

* 7. How responsive have we been to your questions or concerns?

Question Title

* 8. How likely are you to use our services again?

Question Title

* 9. Do you have any other comments, questions, or concerns?