TRs supporting LTC residents during COVID-19 - V1.0

TRO and the Ontario Association of Residents' Councils (OARC) are seeking feedback on how LTC homes are supporting families to socially connect while physically distancing. Families and residents are desperate to connect during these difficult times and we are looking to provide some guidance and best practices for homes to initiate virtual connection. We know that many homes are doing this with success. Your feedback will help the OARC and Family Councils Ontario (FCO) learn from your experiences and share best practices more broadly.

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* 1. What platform are you using to help your residents connect with their loved ones?

Face Time

Zoom

Skype

Phone Calls

Facebook Messenger

We don't have anything in place

Other (please specify)

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* 2. What infection controls are you using to keep the devices (phone, computer, tablet, keyboards, etc.) clean?

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* 3. Have there been issues with the following:

	Yes	No
Wi-fi bandwidth	Wi-fi bandwidth Yes	Wi-fi bandwidth No
Obtaining equipment (phone, computer, tablet, etc.)	Obtaining equipment (phone, computer, tablet, etc.) Yes	Obtaining equipment (phone, computer, tablet, etc.) No

Other (please specify)

TRs supporting LTC residents during COVID-19 - V1.0

Question Title

* 1. What platform are you using to help your residents connect with their loved ones?

Question Title

* 2. What infection controls are you using to keep the devices (phone, computer, tablet, keyboards, etc.) clean?

Question Title

* 3. Have there been issues with the following:

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* 4. Do you have any other comments you would like to share with us about your experience as a TR in LTC during the COVID-19 pandemic?