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* 1. What is your name? (First, Last)

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* 2. What is your location?

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* 3. What is your role/job title/department?

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* 4. An email is received by Frontier North America with an arrival notice for a shipment importing into Canada. Which group email should this be forwarded to?

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* 5. An email is received regarding a transborder shipment into the US with pars@frontierscs.com, paps@frontierscs.com and imports@frontierscs.com as the recipients. Who should this be forwarded to?

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* 6. You receive a phone call from Joe at Joe’s Beer Bottlery looking for a US Customs broker. Which group email would you refer Joe to?

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* 7. You receive an email clearly for a shipment into the US, but you are not clear on whether it is an air, ocean, or truck transborder shipment. Which email group would be the best to use?

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* 8. How would you rate the relevance of this material to your day-to-day job?

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* 9. Did you learn anything about the position/topic that you didn’t know prior to this?

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* 10. How would you rate the relevance of this material to your day-to-day job?

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* 11. If you gained new knowledge, be specific!

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* 12. What kind of content would you like to see in the future to help improve your day-to-day work life? Check all that apply:

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* 13. If you selected other material that you would like to see in the future, please be specific:

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* 14. Was there anything unclear in the material that you would like your manager or the Frontier-U team to expand on?

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