New Hampshire Immunization Program Survey Question Title * 1. Have you tried to reach the NHIIS Support Team, the Accountability Team or the Quality Assurance Team in the past year for some type of assistance? Yes No Question Title * 2. If the above answer was yes, who did you reach out to? (Please select all that you have reached out to) NHIIS Support Vaccine Accountability (Lena or Abby) Quality Assurance (Nurses, Lori or Rachel) Not Applicable Not Sure Question Title * 3. Can you please give a brief description of why you needed to reach out to any of these teams? Question Title * 4. Was your issue resolved in a timely manner? Yes No Question Title * 5. Did you reach out to these teams via email, phone or both? Phone Email Both Not applicable Question Title * 6. Moving forward, do you think it would help you to have one phone number for all three teams and you would just have to press the correct number to be automatically directed to the right department? Yes No Question Title * 7. Would it be helpful to have staff changes available within the NHIIS or continue to provide them in a PDF/email communication? Keep it in PDF form Allow Staff Change Requests within NHIIS Either way is acceptable Question Title * 8. How would you rate the current trainings provided to you through CDC Train? Question Title * 9. If you rated less than 4 stars from the above question, could you please provide us with some insight on how to improve the trainings or what was the difficulty with them? Question Title * 10. Please provide us with any additional thoughts or advice on how we can better assist you going into the New Year. Thank you for your time! Question Title * 11. Please leave your name and contact information if you would like us to follow up with you with any questions or concerns you may have. Name Organization/Clinic Email Address Phone Number Done