Development Services Department Customer Service Survey Your feedback is very valuable to us. Please take a moment to complete our brief survey. Question Title * 1. Overall, how satisfied are you with the service you received? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Question Title * 2. Was the service you received provided in a professional and friendly manner? Yes No Question Title * 3. Was service provided in a reasonable timeframe? Yes No Question Title * 4. Which of the following services did we provide to you? Select all that apply. Over The Counter Permit Building Permit Plan Submittal Vacation or Shared Rental Permit Housing Inspection Public Records Request General Development Application TRPA Questions General Code Questions Citizen's Complaint/Code Enforcement, Correct a Code Violation/Stop Work Order Zoning Clearance Other (please specify) Question Title * 5. If you selected "Inspection" in the previous question, what kind of inspection(s) was completed? Select all that apply. Building Housing Fire Planning (Fence, Design Review, Sign) Question Title * 6. How did we provide service? Select all that apply. Counter Service Over the phone Online E-mail Video Inspection Other (please specify) Question Title * 7. Did you find the Development Services Department website to be user friendly and up to date? Yes No Question Title * 8. Have you visited our Current Projects page on the website? Yes No Question Title * 9. If you answered "Yes" to the previous question, do you find the webpage to be useful and valuable? Extremely valuable Very valuable Somewhat valuable Not so valuable Not at all valuable Question Title * 10. Please tell us about yourself. Select all that apply. Home/property owner Developer Business owner Contractor Realtor/Property manager Visitor Resident of South Lake Tahoe Other (please specify) Question Title * 11. What can the Development Services Department do to better serve the citizens and visitors of South Lake Tahoe? Question Title * 12. If you would like to be contacted in order to discuss the service you received, please provide your name, phone number, and/or email address. Name Email Address Phone Number Done