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We appreciate you taking the time to give us feedback on the Built Environment Sustainability Scorecard (BESS).

The information you provide here helps us understand your experience of using BESS, and helps us plan ongoing software development work to make the tool as user friendly as possible. 

This survey should take approximately 5-10 minutes.

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* 1. How often do you use BESS?

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* 2. Please tell us which best describes you:

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* 3. Please indicate how strongly you agree or disagree with the following statements about general use of BESS:

  Strongly disagree Somewhat disagree Neutral Somewhat agree Strongly agree N/A
BESS is easy to use
BESS makes it easier to complete planning applications
I know how to make changes to a project that has been published
I understand how the BESS scoring works
BESS assessments take too long to complete

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* 4. Any comments on your answers above?

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* 5. Please indicate how strongly you agree or disagree with the following statements about BESS support and help information:

  Strongly disagree Somewhat disagree Neutral Somewhat agree Strongly agree N/A
I know what information I need to complete a BESS assessment
If I need help, I can usually find the answers I need in the online help information (tool tips, tool notes)
I often need to use the BESS Helpdesk to find the answers I need
The BESS helpdesk answers my questions in a timely way

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* 6. Any comments on your answers above?

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* 7. The thing I like most about BESS is...

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* 8. The most challenging part of using BESS is...

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* 9. If I could change one thing about BESS it would be...

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* 10. Do you have any other comments?

We may like to follow up on your comments. If you are happy to be contacted please enter your details below. This is completely optional.

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* 11. Name

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* 12. Email

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