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* 1. Name

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* 3. Practice Setting

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* 4. Overall, how would you rate your experience volunteering with WISeR?

1 = Very difficult 5 = Very smooth
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i We adjusted the number you entered based on the slider’s scale.

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* 5. What aspects of your WISeR volunteer experience have been most positive?

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* 6. Have you encountered any significant challenges while volunteering?

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* 7. Do you have experience with prior authorization procedures for other payors?

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* 8. If yes, how does WISeR compares to other payors’ prior authorization processes.

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* 9. How easy has it been to integrate WISeR tasks (prior authorizations, reviews) into your clinical workflow?

1 = Very difficult 5 = Very easy
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i We adjusted the number you entered based on the slider’s scale.

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* 10. Have WISeR processes affected your ability to provide timely care?

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* 11. If yes, please describe.

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* 12. Do you feel WISeR supports appropriate clinical decision-making for targeted services?

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* 13. Please explain.

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* 14. How user-friendly are the WISeR electronic tools and portals?

1 = Not user-friendly 5 = Very user-friendly
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i We adjusted the number you entered based on the slider’s scale.

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* 15. Have you experienced any technology-related issues that impacted your workflow?

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* 16. Please explain.

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* 17. Do you understand how determinations are made (AI vs. human review)?

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* 18. How clear has communication from CMS, MACs, or the WISeR team been?

1= very unclear communication 1= very unclear communication, 5= clear communication
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i We adjusted the number you entered based on the slider’s scale.

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* 19. Have you received adequate support when questions arise?

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* 20. What type of ongoing support would be most helpful for physician volunteers?

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* 21. Has participation in WISeR increased your administrative workload?

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* 22. If yes, please explain.

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* 23. Are documentation and submission requirements manageable in your practice setting?

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* 24. Overall, do you believe WISeR adds value to patient care and clinical practice?

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* 25. Please explain.

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* 26. What improvements would you recommend to enhance the WISeR volunteer experience?

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* 27. Additional comments, concerns, or suggestions:

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