Question Title

1. Name

Question Title

3. Practice Setting

Question Title

4. Overall, how would you rate your experience volunteering with WISeR?

1 = Very difficult 5 = Very smooth
Clear
i We adjusted the number you entered based on the slider’s scale.

Question Title

5. What aspects of your WISeR volunteer experience have been most positive?

Question Title

6. Have you encountered any significant challenges while volunteering?

Question Title

7. Do you have experience with prior authorization procedures for other payors?

Question Title

8. If yes, how does WISeR compares to other payors’ prior authorization processes.

Question Title

9. How easy has it been to integrate WISeR tasks (prior authorizations, reviews) into your clinical workflow?

1 = Very difficult 5 = Very easy
Clear
i We adjusted the number you entered based on the slider’s scale.

Question Title

10. Have WISeR processes affected your ability to provide timely care?

Question Title

11. If yes, please describe.

Question Title

12. Do you feel WISeR supports appropriate clinical decision-making for targeted services?

Question Title

13. Please explain.

Question Title

14. How user-friendly are the WISeR electronic tools and portals?

1 = Not user-friendly 5 = Very user-friendly
Clear
i We adjusted the number you entered based on the slider’s scale.

Question Title

15. Have you experienced any technology-related issues that impacted your workflow?

Question Title

16. Please explain.

Question Title

17. Do you understand how determinations are made (AI vs. human review)?

Question Title

18. How clear has communication from CMS, MACs, or the WISeR team been?

1= very unclear communication 1= very unclear communication, 5= clear communication
Clear
i We adjusted the number you entered based on the slider’s scale.

Question Title

19. Have you received adequate support when questions arise?

Question Title

20. What type of ongoing support would be most helpful for physician volunteers?

Question Title

21. Has participation in WISeR increased your administrative workload?

Question Title

22. If yes, please explain.

Question Title

23. Are documentation and submission requirements manageable in your practice setting?

Question Title

24. Overall, do you believe WISeR adds value to patient care and clinical practice?

Question Title

25. Please explain.

Question Title

26. What improvements would you recommend to enhance the WISeR volunteer experience?

Question Title

27. Additional comments, concerns, or suggestions:

T