1. Report Card for Services Rendered

We've made a commitment to our clients to deliver "World Class Service". We take our commitments seriously. Ultimately, to be truly successful we have to meet your expectations and offer value.

The ACM Client Report Card allows us to measure ourselves against your expectations. Please take a moment and fill it out the report card. While you are represented by outstanding ACM people, I want to let you know you can call me at any time as well, or send an email to shekkert@acmllp.com.

On behalf of our 19 partners, 13 directors and 160 employees in Boulder, Denver, Northern Colorado and Laramie, WY, thank you for letting ACM be part of your accounting and consulting solution.

Best Regards,

Stacey Hekkert
Managing Partner

We recently provided audit services. Please let us know your thoughts on the quality of services you received.

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* 1. Your Name:

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* 2. Company Name (if applicable):

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* 3. Timeliness of our services/deliverables:

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* 4. Timeliness of our response to your calls or inquiries:

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* 5. Satisfaction with how your technical issues were handled:

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* 6. Overall satisfaction with your ACM service team:

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* 7. Explanations presented in a clear and understandable manner:

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* 8. How likely is it that you would recommend ACM to a friend or a colleague?

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* 9. If you did not answer 'definitely', what is the most important improvement ACM should make that would change your response?

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* 10. May we use you as a reference?

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* 11. What are your objectives or key priorities to focus on this year?

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* 12. What is keeping you up at night?

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* 13. Who do you know that could benefit from partnering with ACM?

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* 14. Enter your email address and we'll send you the link to sign up for (or check your existing) newsletter and webcast subscription.

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* 15. Is there anything that ACM could have done to enhance your service experience? Tell us what more you would like from ACM or express other comments/questions.

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