Please rate your level of satisfaction on a scale of 1 to 5, with 1 being "Strongly Disagree" and 5 being "Strongly Agree."

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* 1. The claiming instructions were easy to understand.

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* 2. The activities that are valid/claimable under the program were easy to understand.

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* 3. The forms were easy to complete.

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* 4. I was able to submit the forms easily.

Please complete the following if you contacted Local Reimbursements staff.

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* 5. I am satisfied with the level of customer service I received from SCO’s Local Reimbursements staff.

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* 6. I am satisfied with the timeliness of service from SCO’s Local Reimbursements staff.

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* 7. Do you have suggestions for improving the Local Reimbursements Program?

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