Employer Satisfaction Survey

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* 2. Were you able to meet with a staff member?

Yes

Not Applicable

If yes, please provide the name of the staff member who assisted you.

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* 3. How familiar are you with the following business-related programs or services?

	Very Familiar	Somewhat Familiar	Not Very Familiar
American Job Center Network	American Job Center Network Very Familiar	American Job Center Network Somewhat Familiar	American Job Center Network Not Very Familiar
Job Fairs	Job Fairs Very Familiar	Job Fairs Somewhat Familiar	Job Fairs Not Very Familiar
Labor Market Reports	Labor Market Reports Very Familiar	Labor Market Reports Somewhat Familiar	Labor Market Reports Not Very Familiar
Customized Training	Customized Training Very Familiar	Customized Training Somewhat Familiar	Customized Training Not Very Familiar
Customized Recruitment	Customized Recruitment Very Familiar	Customized Recruitment Somewhat Familiar	Customized Recruitment Not Very Familiar
On-the-job Training	On-the-job Training Very Familiar	On-the-job Training Somewhat Familiar	On-the-job Training Not Very Familiar
Trade Adjustment Assistance Program	Trade Adjustment Assistance Program Very Familiar	Trade Adjustment Assistance Program Somewhat Familiar	Trade Adjustment Assistance Program Not Very Familiar
Rapid Response or Layoff Transition	Rapid Response or Layoff Transition Very Familiar	Rapid Response or Layoff Transition Somewhat Familiar	Rapid Response or Layoff Transition Not Very Familiar
Veterans Services	Veterans Services Very Familiar	Veterans Services Somewhat Familiar	Veterans Services Not Very Familiar

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* 4. What barriers have prevented you from participating in workforce programs? (check all that apply)

Time constraints is a barrier to participation

Lack of workforce program knowledge is a barrier to participation

Adhering to workforce program parameters is a barrier to participation

Connecting to the programs your company requires is a barrier to participation

Other (please specify)

Not Applicable

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* 5. On a scale from 1 to 5, with 1 being the lowest and 5 being the highest, how would you rate the following services:

	1	2	3	4	5
Help with navigating the NEworks website (NEworks.nebraska.gov)	Help with navigating the NEworks website (NEworks.nebraska.gov) 1	Help with navigating the NEworks website (NEworks.nebraska.gov) 2	Help with navigating the NEworks website (NEworks.nebraska.gov) 3	Help with navigating the NEworks website (NEworks.nebraska.gov) 4	Help with navigating the NEworks website (NEworks.nebraska.gov) 5
Help providing job candidate referrals	Help providing job candidate referrals 1	Help providing job candidate referrals 2	Help providing job candidate referrals 3	Help providing job candidate referrals 4	Help providing job candidate referrals 5
Help posting jobs	Help posting jobs 1	Help posting jobs 2	Help posting jobs 3	Help posting jobs 4	Help posting jobs 5
Help with a job fair	Help with a job fair 1	Help with a job fair 2	Help with a job fair 3	Help with a job fair 4	Help with a job fair 5
Help finding labor market information	Help finding labor market information 1	Help finding labor market information 2	Help finding labor market information 3	Help finding labor market information 4	Help finding labor market information 5

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* 6. Overall, how satisfied or dissatisfied were you with the employment services provided to you?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Don't know/ No Opinion

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* 7. How professional (polite, accurate, and businesslike) or unprofessional (impolite, inaccurate, and unbusinesslike) were the staff you spoke with?

Very professional

Somewhat professional

Neutral

Somewhat unprofessional

Very unprofessional

Don't know/ No opinion

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* 8. How accessible or inaccessible were the staff of the American Job Center (AJC)/ Career Center?

Very accessible

Somewhat accessible

Neutral

Somewhat inaccessible

Very Inaccessible

Don't know/ No opinion

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* 9. How likely or unlikely are you to recommend this business services assistance to other employers?

Very likely

Somewhat likely

Neutral

Somewhat unlikely

Don't know/ No opinion

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* 10. How did you hear about our employment services? (check all that apply)

Nebraska Department of Labor website (dol.nebraska.gov)

NEworks (NEworks.nebraska.gov)

Word of mouth referral

Social media

Promotional brochure/flyer

I was contacted by a Nebraska Department of Labor Representative

Other (please specify)

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* 11. Would you like a staff member to contact you to discuss your experience?

Yes

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* 12. If yes, please provide your contact information below:

Name

Company

Email Address

Phone Number

Employer Satisfaction Survey

Introduction

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* 1. From which office location did you receive services?

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* 2. Were you able to meet with a staff member?

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* 3. How familiar are you with the following business-related programs or services?

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* 4. What barriers have prevented you from participating in workforce programs? (check all that apply)

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* 5. On a scale from 1 to 5, with 1 being the lowest and 5 being the highest, how would you rate the following services:

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* 6. Overall, how satisfied or dissatisfied were you with the employment services provided to you?

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* 7. How professional (polite, accurate, and businesslike) or unprofessional (impolite, inaccurate, and unbusinesslike) were the staff you spoke with?

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* 8. How accessible or inaccessible were the staff of the American Job Center (AJC)/ Career Center?

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* 9. How likely or unlikely are you to recommend this business services assistance to other employers?

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* 10. How did you hear about our employment services? (check all that apply)

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* 11. Would you like a staff member to contact you to discuss your experience?

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* 12. If yes, please provide your contact information below:

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* 13. Please use the space below to provide any comments or feedback.