City of Spartanburg Police Department
2024 Citizen Satisfaction Survey

Policing in Partnership...

The Spartanburg Police Department wants to know about your attitudes, opinions and experiences regarding our performance. All responses will remain confidential. Your input will help us to better serve you and the other citizens of our city.

Please note that your responses will be used for statistical purposes to identify general trends in citizen satisfaction and will not result in an investigation. If you have a complaint regarding a specific incident, please contact the Office of Professional Standards by calling 864-596-2034 or use our online form to register your complaint. Visit us online at https://www.cityofspartanburg.org/186/Complaint-Procedure

Thank you for your time and support.

Question Title

* 1. I feel safe within the City of Spartanburg.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Question Title

* 2. Your Concerns and Suggestions

What is your greatest concern regarding safety and security affecting the city of Spartanburg?

What recommendations or suggestions do you have to improve the quality of service provided by the Spartanburg Police Department?

Question Title

* 3. Overall, Spartanburg Police Department employees:

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Appear competent	Appear competent Strongly Agree	Appear competent Agree	Appear competent Neutral	Appear competent Disagree	Appear competent Strongly Disagree
Appear to be well trained	Appear to be well trained Strongly Agree	Appear to be well trained Agree	Appear to be well trained Neutral	Appear to be well trained Disagree	Appear to be well trained Strongly Disagree
Act in a professional manner	Act in a professional manner Strongly Agree	Act in a professional manner Agree	Act in a professional manner Neutral	Act in a professional manner Disagree	Act in a professional manner Strongly Disagree
Act in a courteous manner	Act in a courteous manner Strongly Agree	Act in a courteous manner Agree	Act in a courteous manner Neutral	Act in a courteous manner Disagree	Act in a courteous manner Strongly Disagree
Display positive attitudes	Display positive attitudes Strongly Agree	Display positive attitudes Agree	Display positive attitudes Neutral	Display positive attitudes Disagree	Display positive attitudes Strongly Disagree

Question Title

* 4. Please rate the overall performance of the Spartanburg Police Department.

Excellent

Good

Adequate

Fair

Poor

Question Title

* 5. Have you or a member of your family ever been a victim of crime in the City of Spartanburg?

	Yes	No
Violent Crime	Violent Crime Yes	Violent Crime No
Property Crime	Property Crime Yes	Property Crime No

Question Title

* 6. I have interacted with an employee of the Spartanburg Police Department in the past year for the following reason(s) (Mark all that apply)

Victim of a crime

Traffic Stop

I called police due to an emergency or crime

Others called police to my home

Neighborhood meeting

Other (please specify)

Question Title

* 7. If you received victim services from a Spartanburg Police Department Victim Advocate, how satisfied were you with those services?

Satisfied

Dissatisfied

Why were you satisfied or dissatisfied?

Question Title

* 8. About You

Male

Female

Under the age of 18

Age 18-24

Age 25-34

Age 35-44

Age 45-54

Age 55-64

Age 65 or above

Question Title

* 9. I have previously interacted with employees of the Spartanburg Police Department by:

	Yes	No
Attending the Citizens Police Academy	Attending the Citizens Police Academy Yes	Attending the Citizens Police Academy No
Participating in a police Ride Along	Participating in a police Ride Along Yes	Participating in a police Ride Along No

Question Title

* 10. Would you be willing to volunteer your time and talents to work with the Spartanburg Police Department on community-based efforts to make our neighborhoods safer?

Yes or No

Please provide your name, telephone number or email address if you wish to be contacted regarding your concerns.