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Castle Rock Development Services Customer Satisfaction Survey

The Town of Castle Rock's Development Services team strives to provide outstanding customer service. Please help us in that endeavor by providing your feedback on your recent experience working with our team.

Those completing this survey can choose to be entered into a monthly drawing for a $25 gift card to a local business in Castle Rock. Any contact information provided for this drawing will be kept confidential.
1.Overall, how satisfied or dissatisfied are you with Castle Rock Development Services?
2.My application or issue was handled in a timely manner?
3.How responsive have we been to your questions or concerns about your project?
4.Is there any information we could have provided up front that would have made the process easier? If yes, please explain.
5.If you have completed multiple projects with the Town, how consistent have we been with the application of Town requirements to your projects?
6.The person who assisted me was courteous and helpful.
7.What type of application did you submit? (Please check all that apply.)
8.If your project required an inspection, was it easy to schedule?
9.If your project required an inspection, which method did you use to request one? (Please check all that apply.)
10.How often do you conduct business with Castle Rock Development Services?
11.Do you have any other comments, questions, or concerns?
Thank you for providing your feedback. No further action is needed. However, if you would like us to follow up with you regarding your comments or concerns, please provide your contact information below. Only information shared to response 13 will be shared with Development Services for follow up.

If you wish to be entered into our monthly drawing, please provide your name and contact information below for item 12. Thank you - we look forward to serving you again.
12.If you would like to be entered into our monthly drawing for a $25 gift card to a local business in Castle Rock, please provide your contact information here – this information will be kept confidential
13.If you would like us to follow up with you on anything in this survey, please provide your contact information below. This information will be shared with Development Services for follow up.
Current Progress,
0 of 13 answered