Research Survey Market Research - Property Management Services We're running a survey to better the property management service industry, and we would love your input. Please let us know what you think for a chance to win a $50 Amazon card. Thank you for participating! OK Question Title * 1. How would you describe your title? Landlord Property Manager Administrative Assistant Real Estate Investor Other (please specify) OK Question Title * 2. Below are some general questions concerning this industry. In what city/area do you oversee property? How would you describe the kinds of property you manage? How many units do you supervise? OK Question Title * 3. Who do you usually employ for a repair or installation? A handyman A small local repair company The broken equipment's manufacturer A technician from a national repair company A friend or relative Other (please specify) OK Question Title * 4. How did you first decide to use these particular providers? Recommendation from previous landowner From an advertisement Found them online Word of mouth By reputation Other (please specify) OK Question Title * 5. In the past year how often (if ever) have you used the following services? 1 2 3 4 5 N/A Appliance Installation Appliance Installation 1 Appliance Installation 2 Appliance Installation 3 Appliance Installation 4 Appliance Installation 5 Appliance Installation N/A Appliance Repair Appliance Repair 1 Appliance Repair 2 Appliance Repair 3 Appliance Repair 4 Appliance Repair 5 Appliance Repair N/A Plumbing Plumbing 1 Plumbing 2 Plumbing 3 Plumbing 4 Plumbing 5 Plumbing N/A Heating/Ventilation/Air Conditioning Heating/Ventilation/Air Conditioning 1 Heating/Ventilation/Air Conditioning 2 Heating/Ventilation/Air Conditioning 3 Heating/Ventilation/Air Conditioning 4 Heating/Ventilation/Air Conditioning 5 Heating/Ventilation/Air Conditioning N/A Other (please specify) OK Question Title * 6. What do you look for most when it comes to an installation or repair service? (5-highest, 1-lowest) 1 2 3 4 5 Rapid Service 1 2 3 4 5 Low Price 1 2 3 4 5 Easy Process 1 2 3 4 5 Trustworthy Technician 1 2 3 4 5 Thorough Repair OK Question Title * 7. If a tenant is in need of a moderately pressing repair, what is your typical time window to address the issue?Within: Within 24 hours Within 2-3 days Within a week Within a month Other (please specify) OK Question Title * 8. What in your experience could have been done better/was lacking in previous installations or repairs? OK Question Title * 9. Anything else you would like to add? OK Question Title * 10. To be entered into the $50 Amazon card drawing, please enter your name and e-mail below. If you include your phone number and are willing to provide feedback to a representative about related topics, you will also receive a guaranteed $25 Amazon card. Name Email Address Phone Number OK DONE