Floyd Instruments is Passionate about Precision, and we are committed
to improving our operations, products and services provided to you.
Therefore we are kindly asking you to answer just 10 Questions in this Customer Feedback Questionnaire


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1. Which of the following best describes the industry you primarily supply?

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2. Are your typical customers End Users, Resellers, Maintenance Personnel, or Organisations?

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3. Is your product or service typically used by the same customer only once or multiple times?

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4. If Multiple, How often would a single customer require your services?

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5. How often does your Company:

  Regularly Sometimes Rarely Only if Stipulated 1st Time Never
Require Product/Services that Floyd Instruments Offer?
Purchase from Floyd Instruments?
Purchase Similar Product/Services from a Competitive Company?

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6. Compared to our competitors, How would you rate Floyd Instruments on:

  A Lot Better Slightly Better About the Same Not as Good Don't Know
Product Quality
Product Range
Customer Service
Delivery Times
Prices

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7. What are your top 5 factors in deciding to purchase Product/Services offered by Floyd Instruments?

  Top Priority Very Important Somewhat Important Of Significance Factored
Availability
Brand
Convenience
Customer Service
Location
Pricing
Product Customisation
Recommendations

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8. Who would you use as an alternative supplier if Floyd Instruments Pty Ltd were no longer available?

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9. Floyd Instruments are Passionate about Precision, and are committed to continuously improve their operations, products and services provided to you. Do you have any suggestions/comments/feedback that you would like to include?

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10. If you would you like to disclose your details, Please enter your Name and Company details here

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