We’d like to hear from you. We invite your feedback and encourage you to answer the following questions. For every completed survey we will donate $1 to Muscular Dystrophy Canada.

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* 1. What do you insure with South Easthope Mutual?

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* 2. Are you satisfied with the service you receive from your agent or broker?

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* 3. In the last year, how many times have you corresponded with or seen your agent or broker?

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* 4. How well do you feel you understand your insurance policy coverages?

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* 5. Have you had a claim with us in the last 5 years?

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* 6. If you answered 'yes' in Question 5, were you satisfied with the time it took to respond?

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* 7. If you answered 'yes' in Question 5, do you feel you were treated fairly in the claims process?

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* 8. How would you like to do business with us? Please check all that apply.

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* 9. Would you like to go paperless and receive your policy documents via email? If yes, please visit www.southeasthope.com/paperless to sign up! 

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* 10. Have you ever filed a complaint?

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* 11. If you answered 'yes' in Question 10, did you receive a response in a timely manner?

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* 12. For how many years have you been a member?

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* 13. Would you recommend us to a friend, family member or colleague?

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* 14. Who provides service for your policy(ies)?

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* 15. Are there any insurance products you would like to see us offer? Please indicate below. 

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* 16. If you participate on social media, which platforms do you use? Please check all that apply.

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* 17. Please share your age range with us:

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* 18. Please use the space below to provide any comments about your experiences with South Easthope Mutual, your representative or how we can serve you better:

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