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Inpatient Services Questionnaire for Family Members

For families who have experience with their family member receiving inpatient services

The Pennsylvania Office of Mental Health and Substance Abuse Services (OMHSAS) has begun the process of reviewing and updating the regulations (state requirements) for the inpatient level of care. This includes services provided in private psychiatric hospitals, psychiatric units in a general hospital, residential treatment facilities for adults (RTF-As), psychiatric residential treatment facilities for youth under 21 (PRTFs) and extended acute care(EACs) settings.

In our initial stakeholder groups there was a desire to hear the thoughts and opinions of individuals directly involved in these services who do not regularly have the opportunity to participate in statewide planning meetings. As a result of those conversations we have created a number of surveys to ask different groups of people to provide information to the statewide workgroups. There are surveys for the following groups. Nursing staff, clinical staff, direct care staff and individuals who have received, or are receiving inpatient services.

The following survey is for family members who have experience with their family member receiving inpatient services in a private psychiatric hospitals, psychiatric units in a general hospital, RTF-As, PRTFs and EACs.
1.What rules do you believe made it difficult for your family member to be successful in inpatient treatment?
2.What rules do you believe made it easier for your family member to be successful in inpatient treatment?
3.Are there rules that interfered with your ability to be supportive of your family member?
4.What rules do you think could make inpatient (IP) services better?
5.What trainings do you think could be helpful for IP staff?
6.If you have been unhappy with the IP care your family member received have you been able to address your concerns successfully?
7.As a family member which staff do you most often interact with?
8.As a family member which staff do you feel are most beneficial to interact with?
9.In what settings has your family member received inpatient services? Check all that apply
10.What else would you like us to know?
11.If desired you may provide your contact information below and we will add you to our distribution list to receive future information and updates on the inpatient regulations