Cannabis Industry - Financial Services Survey 2023 We want to understand how industry insiders perceive the current financial service available to the cannabis industry. The survey should take about 5-10 minutes to complete. Thank you for taking part in the survey.By completing the survey, you can win one of many Amazon gift cards worth $200. Please provide your contact information at the end of the survey to be entered to win. Question Title * 1. What type of cannabis licenses are held by your business (select all that apply)? Wholesale: Cultivation, Product Manufacturing, Testing, or Distribution Retail: Medical or Adult-Use Dispensary or Home Delivery None of the above Question Title * 2. Is your current bank or credit union aware that the business is a licensed cannabis company? Yes No Question Title * 3. Which best describes your role in managing the relationship between your company and the financial institution? Key decision maker about banking decisions for our organization. Influence banking decisions for our organization. Manage the day-to-day banking relationship but not a decision maker. None of the above Question Title * 4. How knowledgeable do you think your bank or credit union is on the cannabis industry? Little Knowledge Knowledgeable Extremely Knowledgeable Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 5. How reasonable and predictable are your bank or credit union’s compliance requirements? Unreasonable and unpredictable Reasonable and predictable Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 6. How satisfied are you with your bank or credit union? Very Dissatisfied Dissatisfied Satisfied Very Satisfied Customer Service Customer Service Very Dissatisfied Customer Service Dissatisfied Customer Service Satisfied Customer Service Very Satisfied Access to Products and Services Access to Products and Services Very Dissatisfied Access to Products and Services Dissatisfied Access to Products and Services Satisfied Access to Products and Services Very Satisfied Fees and Service Charges Fees and Service Charges Very Dissatisfied Fees and Service Charges Dissatisfied Fees and Service Charges Satisfied Fees and Service Charges Very Satisfied Compliance Requirements Compliance Requirements Very Dissatisfied Compliance Requirements Dissatisfied Compliance Requirements Satisfied Compliance Requirements Very Satisfied Question Title * 7. How likely is it that you would recommend your bank or credit union to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 8. What service would you want your bank or credit union to provide that is currently not offered? Not Interested Somewhat Interested Very Interested Already receive this service from my financial institution Operating line of credit Operating line of credit Not Interested Operating line of credit Somewhat Interested Operating line of credit Very Interested Operating line of credit Already receive this service from my financial institution Equipment financing Equipment financing Not Interested Equipment financing Somewhat Interested Equipment financing Very Interested Equipment financing Already receive this service from my financial institution Real estate loan Real estate loan Not Interested Real estate loan Somewhat Interested Real estate loan Very Interested Real estate loan Already receive this service from my financial institution Payroll services Payroll services Not Interested Payroll services Somewhat Interested Payroll services Very Interested Payroll services Already receive this service from my financial institution Retail payments Retail payments Not Interested Retail payments Somewhat Interested Retail payments Very Interested Retail payments Already receive this service from my financial institution B2B payments B2B payments Not Interested B2B payments Somewhat Interested B2B payments Very Interested B2B payments Already receive this service from my financial institution Question Title * 9. What do you appreciate most about your current bank or credit union? Question Title * 10. How likely will you change your bank or credit union in the next 12 months? Very likely Likely Neither likely nor unlikely Unlikely Very unlikely Next