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Customer Care Feedback Survey
1.
Was the customer care representative you worked with pleasant?
Not at all
1 star
Could use improvement
2 stars
Adequate
3 stars
Great to work with
4 stars
Outstanding!
5 stars
2.
Did you feel that the customer care representative was knowledgeable?
Not at all
1 star
Could use improvement
2 stars
Adequate
3 stars
Great to work with
4 stars
Outstanding!
5 stars
3.
Was the customer care representative able to address the primary reason for your call?
(Is it fixed?)
No, I'm still having a problem
Maybe, we are still in the middle of the process
Yes, the issue is resolved!
Other (please specify)
4.
Do you have any questions or comments?
Current Progress,
0 of 4 answered
