Medi-Sota Lorman Webinar Registration - October 2023

*Please register to view any of the listed webinars below. You must submit registration any time between now and 3:00pm on Tuesday, October 10, 2023. Webinars will be added to your Lorman account no later than August 11th. These webinars are free to members and available for On-Demand viewing. Make sure you have set up your free account on Lorman.com. Instructions for setting this up can be found HERE.

You may request to view as many different webinars as you wish.

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* 1. Contact Information

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* 2. Please check the Lorman Webinars you would like to register for viewing (You can check as many as you like).

Active Attacker in the Workplace: Response and Safety Plans

Learn proven strategies for developing and implementing an effective and comprehensive workplace violence program with a focus on active attacker events. In addition to the traditional health and safety hazards on the job, millions of workers also experience the threat of violence in the workplace every year, ranging from physical assault to homicide. Since 2009, deaths from active attacker incidents are up 150%. A key area of concern is active attacker events, an incident where an individual(s) is actively engaged in killing or attempting to kill people in a confined and populated area, typically through the use of firearms. This topic will provide you with a proven strategy for developing and implementing an effective and comprehensive workplace violence program with a focus on active attacker events. This material will demonstrate that making the right preparations ahead of time will eliminate active attacker incidents and/or significantly reduce their impact.

Instructor: Edwin G. Foulke, Jr., Fisher & Phillips LLP
Runtime: 67 Minutes
(CE’s: ASA 1.0 - CLE 1.0 - HRCI 1.0 - SHRM 1.0 - Nursing CE's through Medi-Sota Office)

Effectively Manage Employees Who are Older Than You (and Who Have More Experience)

Understand the best practices in managing the five generations of the American workforce. Millennials now outnumber other generations at work. Today's workforce is made up of five generations. Chances are that the potential of managing someone older than you is a highly possible situation. This can mean that many new managers may be decades younger than the subordinates for whom they are writing performance reviews, delegating assignments, and deciding their salary. Being an effective manager requires skills like leadership, communication, strategic thinking, and planning. It takes time to build rapport and respect with a team. It is imperative that new managers take the time and energy to coalesce with their team to mitigate the negative impacts on team performance and morale. Managing employees who are older and have more experience than you can be a rewarding opportunity for growth and success within an organization. By recognizing and leveraging expertise, a manager can create a harmonious and productive work environment. Effectively managing older employees requires a thoughtful approach that balances respect, open communication, and collaboration. This presentation will explore the benefits of managing older, more experienced employees, including tapping into their wealth of knowledge, fostering a positive team dynamic, and promoting continuous learning and development.

Instructor: Larry Hammond, Sr., V1H Consulting
Runtime: 65 Minutes
(CE’s: ASA 1.0 - SHRM 1.0 - HRCI 1.0)

Medical Record Ownership: Do You Know Who Can Stake Claim?

Learn who has the rights to data to avoid legal issues associated with protected health information. Medical records are currently a primary target of hackers. This clearly indicates the ultimate value that medical records hold. However, that begs an introductory question, who owns those records in the first place? The physician, hospital, or other health care provider who compiles the medical records has a clear claim to the records, but so does the patient who is the subject of the information. There's also the distinction between the physical records, be they paper or electronic, and the information contained in the records. While the records may need to be reproduced, at some cost, to be possessed by a second party, the information can be possessed by multiple persons, and each new holder of the information does not diminish the ability of the earlier holders to retain the data. There's also the issue of rights, such as the right to access or amend the records that fall short of outright ownership. This topic will analyze how these various concepts and structures impact the ultimate question of who owns or has rights to medical records or the data contained therein. The presentation will highlight the likely areas conflicts regarding ownership of medical records are likely to occur and the legal and regulatory underpinnings of competing claims to the records.

Instructor: Jeffery P. Drummond, Jackson Walker L.L.P.
Runtime: 65 Minutes
(CE’s: CLE 1.0 - AHIMA 1.0 including Information Protection: Access, Disclosure, Privacy and Security 1)

The Fundamentals of Exceptional Customer Service

Learn how clear and concise communication, along with emotional intelligence, promotes team building and individual success. Exceptional customer service helps build team success and generate more profit. This presentation will focus on what builds the understanding of consistently applying customer-focused behaviors and attitudes. Leaders and team members at all levels will learn how clear and concise communication, along with emotional intelligence, promotes team building, individual success, and exceptional customer service. Angie will introduce simple processes that can be highly effective.

Instructor: Angie Garfield, Customer 1st Success
Runtime: 43 minutes
(CE’s: Certificate of Completion)

Giving Employees Feedback That Returns Positive Results
Increase engagement and productivity by providing feedback that motivates.
Giving constructive feedback is difficult if you don't know how to do it. In this presentation, you will learn a simple two-step process for giving feedback that will always be well-received and appreciated. The secret is understanding that you, as the leader, must coach for improvement, not perfection. The coaching process is continuous. Thus, feedback must be in small doses and provided often. You will learn why giving feedback does not have to be uncomfortable; how to exhibit empathy and listen your employee into existence; how to coach for improvement, not perfection; and how to make feedback a daily practice (taking less than 30 seconds of your time).

Instructor: Douglas E. Noll, J.D., M.A., Noll Associates
Runtime: 65 minutes
(CE’s: HRCI 1.0 - SHRM 1.0)

Manager Documentation Do's and Don'ts

Gain a clearer understanding of the importance of documentation for managers and supervisors. Documentation isn't just for staying out of trouble. Creating a system for tracking what happens makes budgeting, reporting, discipline, procedures, and many other areas easier to execute. Recording and retaining information can also give you a strategic edge in the workplace. This fast-paced program will provide hands-on practice in the art of documentation. With a uniform format and methodology for covering all the major areas of managerial documentation, you can be safe, compliant, and on a path to constant improvement. Tap into politically correct, defensible language to overcome blocks, so you can organize information quickly and get on with your job -- without any worries. Capture, organize, and present ideas in a way that gets others' attention.

Instructor: Sherry Prindle, Professional Coach Academy
Runtime: 65 minutes
(CE’s: HRCI 1.0 - SHRM 1.0)

Preventing and Recognizing Financial Elder Abuse

Recognize and prevent financial elder abuse. This topic will help you define and recognize elder abuse. You will also be able to explain elder abuse and what can be done to prevent it. The material will also help you to be able to assist someone else who may have problems with elder abuse.

Instructor: Michael H. Erde, Michael H. Erde & Associates P.C.
Runtime: 65 minutes
(CE’s: CLE 1.2 - Nursing CE's through Medi-Sota Office)

Discovering Your Time Management Style

Gain insight into time and its profound effects on our professional and personal lives. This program will address the phenomenon of time management, an aspect of cognitive psychology and occupational science that carries critical implications for both professional and personal spheres. Despite being uniformly subjected to the constant of 24 hours within a day, observable variations exist in human productivity levels. Such variations can often be traced back to differing cognitive strategies employed in managing time, collectively referred to as 'time management styles'. The recognition and understanding of one's time management style extend beyond mere operational efficiency; it offers a window into the cognitive and behavioral patterns that underpin an individual's interaction with temporal resources. The implications are manifold - enhancement of productivity, the establishment of a balanced rhythm between occupational and personal pursuits, reduction in procrastination behaviors, and ultimately, the fostering of a more satisfying life experience. During this session, we will explore the taxonomy of time management styles, facilitate the identification of your individual style, and highlight strategies for leveraging this understanding toward personal and professional betterment. This intriguing exploration of time management will provide insight into time and its profound effects on our professional and personal lives.

Instructor: Pamela Nelson, Ph.D., MSN
Bracane Company
Runtime: 55 minutes
(CE’s: IAAP 1.0 - Nursing CE's through Medi-Sota Office)

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* 3. Please list any topics you are interested in for future webinars

Please click SUBMIT to register for these webinars.

If you have not set up a free account with Lorman to view the Medi-Sota webinars, please contact Jennifer Gearman at jgearman@medi-sota.org for instructions/questions.

Please email jgearman@medi-sota.org if there are any webinar topics that would be helpful to you or your staff. As a reminder, these webinars are available to you completely free of charge and on-demand. CEU certificates will come directly from Lorman at the conclusion of each webinar - however, the CEU's can only be provided if the webinar is viewed in entirety within 90 days.