Logicalis CIO Survey 2017 - English 50% of survey complete. Question Title * 1. What is your job title? Question Title * 2. What country are you based in? Argentina Australia Bolivia Brazil Channel Islands Chile China Colombia Ecuador Germany Hong Kong Indonesia Ireland Malaysia Mexico Paraguay Peru Singapore Spain Taiwan The Netherlands UK Uruguay USA Other (please specify) Question Title * 3. Size of organisation? Small (Less than 100 employees) Medium (Between 100 and 999 employees) Large (Greater than 1000 employees) Question Title * 4. How do you keep up with the latest technology developments? CIO Councils / IT professional associations Industry Conferences Vendor Events Internet - company websites E-Newsletter Social Media Search Engines YouTube Facebook Blogs LinkedIn Twitter Please note that when we refer to CIO, we mean the most senior, or one of the most senior, IT professionals in your organisation. Question Title * 5. Approximately how is your time split between day-to-day management of technology and strategic planning/initiatives? (select one) 100% day to day management 90% day to day management, 10% strategic initiatives 80% day to day management, 20% strategic initiatives 70% day to day management, 30% strategic initiatives 60% day to day management, 40% strategic initiatives 50% day to day management, 50% strategic initiatives 40% day to day management, 60% strategic initiatives 30% day to day management, 70% strategic initiatives 20% day to day management, 80% strategic initiatives 10% day to day management, 90% strategic initiatives 100% strategic initiatives Question Title * 6. Approximately what percentage of your IT is provided or managed by external service providers, including cloud? (IaaS/PaaS & SaaS) (select one) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Question Title * 7. On a scale of 1 to 10, where 10 is the highest value, how do you rate the value of IT in delivering business outcomes? 1 2 3 4 5 6 7 8 9 10 Question Title * 8. Much is being made of the Internet of Things (IoT) and its effect on products, services and operations – Thinking of your own organisation, over what timeframe do you think IoT will affect you? Already using 6-12m 12-24m 24-36m 36m+ Not at all Question Title * 9. How do you anticipate IoT complementing your business? (Tick all that apply) Enhanced products and services New services and product lines Improved customer service Improved operations Improved partnerships Question Title * 10. What challenges and problems do you face in getting the most from business analytics? (Tick all that apply) Siloed data Complexity Lack of board level buy in Lack of available skills No clear brief from the business Lack of budget Question Title * 11. What are you doing to address these issues? (Tick all that apply) Restructuring and/or aggregating data Setting up working groups to unravel complexity Educating and lobbying the board to seek buy in Increasing salaries for data analysts Providing training for existing staff in data analytics Working with line of business to clarify requirements Investing more Question Title * 12. Does your organisation develop internal and/or customer apps? (Please select one that applies) Yes and we have in-house developers Yes and we use third party developers Yes, we use a combination of in-house and third party developers No, but we are thinking about it No and we are not thinking about it If you answered ‘Yes’ – go to question 13If you answered ‘No’, skip to question 14 Question Title * 13. Is your organisation’s app development aimed at: (tick all that apply) Moving an existing product or service to an application experience Building new services/revenues through new applications Marketing activity to promote a product or service Internal applications for streamlining existing business processes Question Title * 14. On a scale from 1 to 5, where 1 is ‘entirely enabled’ and 5 is ‘not enabled at all’, rate the extent to which you feel your organisation is ‘digitally enabled’? 1 2 3 4 5 Question Title * 15. What are the main barriers to your organisation’s digital transformation? (Tick all that apply) Large and/or complex legacy infrastructure Cost Organisational culture Skills Security No desire to transform Not applicable Question Title * 16. What are you doing to overcome these barriers: (Tick all that apply) Replacing and/or adapting existing infrastructure Increasing budget for digital transformation Attempting culture change Increasing salaries Providing additional training and development Increasing security capabilities Nothing Not applicable Question Title * 17. What are the challenges facing your organisation related to the increased use of cloud services? (Tick all that apply) Security Data Sovereignty Local Data Regulations Lack of available management tools Skills within IT operations Lack of business quality SLAs Poor definition of service requirement from your business Hype from vendors obscuring service delivery capability Question Title * 18. Which of the following IT security threats do you think will pose significant risk to businesses over the next 12 months? (Tick all that apply) Increasingly sophisticated social engineering attacks Ransomware and corporate extortion Attacks targeting corporate systems and application vulnerabilities Identity and credential hijacking Malicious insiders Ghostware concealed attacks evading forensics Question Title * 19. Which of the following areas of security investment will be priorities for your organisation over the next 12 months? (tick all that apply) Network security Identity and access management Advanced malware protection Endpoint protection Intelligence and analytics User training and awareness Question Title * 20. Have security issues or considerations prevented or stopped new IT projects within your organisation? Yes No Question Title * 21. What is evolving in your business that is most effecting your IT strategy? Question Title * 22. If you are interested in receiving the results of the survey, please enter your email address below. (Results are expected to be published in October 2017) Next