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The City of Lake Oswego has hired Turell Group to review our communications, and your feedback matters. This survey will help shape how the City communicates with residents going forward. It takes about 5 minutes. Your responses will be combined with others and reported in aggregate.
1.What services of the City of Lake Oswego do you regularly access? (Check all that apply.)(Required.)
2.What communications do you currently receive from the City? (Check all that apply.)(Required.)
3.Do the communications you see feel like they come from one unified city, or different organizations?

Communications Examples(Required.)
4.This is the City of Lake Oswego logo. Does this logo resonate with your experience of Lake Oswego as a place? (Choose one.)

City of Lake Oswego Logo
(Required.)
5.Does this logo resonate with your experience of City Hall and the services the City provides? (Choose one.)(Required.)
6.Which elements of the City logo are important to you to see on every City communication? (Check all that apply.)(Required.)
7.Why is that element (or elements) important to you?(Required.)
8.What City information is hard to find, or hard to understand?(Required.)
9.How long have you lived in Lake Oswego? (Choose one.)(Required.)
Thank you for your responses. Your feedback will help the City of Lake Oswego communicate better with residents. Know someone who didn't get the survey? Forward this survey those you know in Lake Oswego.