(Survey will be available from September 15, 2022 - November 1, 2022)

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* 1. How often do you use the Orrville Public Library?

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* 2. What are your main reasons for using the library?

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* 3. Do you typically find what you are looking for when you come to the library?

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* 4. How would you rate the customer service you receive from staff?

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* 5. How do you find out what is happening at Orrville Public Library?

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* 6. How do you use the library's website? (www.orrville.lib.oh.us)

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* 7. How satisfied are you overall with Orrville Public Library?

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* 8. Please tell us what you think of the library's building and grounds.

  Excellent Above average Average Below average Needs improvement No opinion either way
Condition of the outside of the library
Condition of the inside of the library
Ease of access entering the library
Ease of access within the library
Signage
Lighting
Acoustics 
Cleanliness
Building layout
Bathroom accessibility
Meeting room space
Quiet study room space
Parking

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* 9. What Adult programs would you be interested in?

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* 10. What Young Adult/Teen programs would you be interested in?

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* 11. What Children's programs would you be interested in?

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* 12. What is the best day and times for you and your child to attend programs?

  10:00am- 12:00pm 12:00pm-2:00pm 2:00pm-4:00pm 4:00pm-6:00pm 6:00pm-8:00pm None of these times
Monday (10-8)
Tuesday (10-8)
Wednesday (10-6)
Thursday (10-8)
Friday (10-6)
Saturday (10-3)

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* 13. Did you Know this about Orrville Public Library?

  Yes No
The library has a Local History collection & Memory Lab to digitize photos, moves & slides
The library loans out mobile Wi-Fi hotspots to the community
The library offers free delivery service of library materials to homebound community members
The library staff will pick out and pull books for patrons to pick up
The library has "PAL" kits that teachers can borrow and use in their classrooms on many topics (Containing books, activities and realia)
The library staff will provide Reader's Advisory assistance
The library offers a wide variety of year-round programs for all ages! (Children/Teens/Adults)
The library will soon be loaning out things like games, cake pans, and other non-traditional items
The library has a drive-up window to pick up items 
The library has meeting rooms and quiet study areas
The library is a satellite office to purchase dog licenses ( December 1st- January 31st)

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* 14. Please rate the following Orrville Public Library services and materials.

  Excellent Good Fair Poor Not Sure
Drive-up window access
Collection of books
Collection of DVDs
Audiobook collection
Emedia collection
Story Time Sessions
Programs offered for Children
Programs offered for Adults
Programs offered for Teens/Young Adults
Computer and Internet Access
Homebound/Outreach activities within the community
Meeting room space
Local History & Memory Lab
Hours of  Operation

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* 15. How Important are the following services and materials offered by Orrville Public Library?

  Extremely Important Very Important Important Somewhat Important Not Important
Ability to borrow books
Ability to borrow DVDs
Access to emedia materials 
Library staff providing research assistance
Library staff offering readers advisory
Computer and printer access
Assistance using the library computers and printers
Availability of quiet study spaces
Availability of community meeting rooms
Access to free Wi-Fi
Availability of photocopier
Availability of faxing
Daily newspapers
Magazine subscriptions
Adult Programs
Young Adult/Teen Programs
Children's Programs
Outreach Services (Schools/daycares/nursing homes)
Drive-up window access to pick up materials

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* 16. Please select your age category

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* 17. Do you live within the Orrville City School District?

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* 18. If there was one thing you would change or add to make Orrville Public Library better, what would that be?

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* 19. If you have a favorite memory of OPL that you would like to share, please write it in the comment box!

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* 20. Thank you for sharing your thoughts, opinions and ideas.  If you would like follow up to any of our comments, please leave your name and contact information in the comment box and we will get back with you in a timely manner.

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