Happy Customer Survey
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1.
Which of the following services did you know Kilwick IT offers? (Select all applicable)
(Required.)
System support contracts
Network installation/ Upgrade
Repairs
CCTV Installs
PBX/ VoIP installation
Genuine software solutions
Power backup solutions
Data Centre/ Cloud backup
Hardware Sales
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2.
Which of the following words would you use to describe our products and services? Select all that apply.
(Required.)
Reliable
High quality
Suitable
Surprising
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
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3.
How well do our services meet your needs?
(Required.)
Extremely well
Very well
Somewhat well
Not so well
Nat at all well
4.
How would you rate the quality of the product?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
5.
How would you rate the value for money of the product?
Excellent
Above average
Average
Below average
Poor
6.
How responsive have we been to your questions about our services?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
*
7.
How would you rate our customer service team?
(Required.)
Extremely helpful
Very helpful
Somewhat helpful
Not so helpful
Not at all helpful
8.
How likely are you to contact us or purchase from us again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
*
9.
On a scale of 0 to 10,
How likely is it that you would recommend Kilwick IT to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
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10
10.
If you routinely buy from someone else, please would you tell us why (Please clarify your answer)?
Current Progress,
0 of 10 answered