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PHC Europe - Customer Satisfaction
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1.
Do you feel PHC Europe responded to your request in time?
(Required.)
YES
NO
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2.
Has PHC Europe met your request?
(Required.)
YES
NO
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3.
How likely is it that you would recommend PHC Europe to colleagues or business partners?
(1 star means "very unlikely" and 10 stars means "very likely")
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
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4.
How likely is it that you would recommend our products to colleagues or business partners?
(1 star means "very unlikely" and 10 stars means "very likely")
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
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5.
Why did you choose our product over an alternative?
(max. 3 answer options possible)
(Required.)
Availability
Brand Reputation
Customer Service
Environmental Considerations
Features
Personal Experience
Price
Quality
Reviews and Recommendations
Warranty and Guarantees
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6.
How can we improve your experience with us?
(max. 3 answer options possible)
(Required.)
Availability and delivery time
Communication
Delivering (and installing) your order
Nothing
Processing your order
Product design
Product quality
Quality of the Service (calibration & validation)
Quality of the Service (repair & maintenance)
Responding to your initial enquiry
7.
Is there anything else you'd like to share with us, such as suggestions for improvement or additional features you'd like to see in our product/service?