Olympic Area Agency on Aging Key Informant Survey

Advocates for Independence, Individual Choice and Quality Community Services Serving Older Persons and Persons with Disabilities Serving Clallam, Grays Harbor, Jefferson & Pacific Counties

1-866-720-4863

This survey is intended for our partners to share pandemic related changes and challenges you are seeing in older adults and adults with disabilities. We have another survey specifically for older adults – please contact us if you would like a copy or link to send out. You can also respond to this survey by telephone: call 1-866-720-4863 during business hours and a staff member will happily take your responses over the phone. The survey is also available on our website: www.o3a.org.

Question Title

* 1. Do you work in…?

Clallam

Grays Harbor

Jefferson

Pacific (north)

Pacific (south)

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* 2. What demographic do you serve?

Older adults

Adults with disabilities

Other ages

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* 3. What needs do you address?

Home Care Services

Housing

Aging

Nutrition

Transportation

Health Care

Behavioral Health

Dementia Care

Other

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* 4. How would you rate changes in the quality of life for seniors /adults with Disabilities?

No changes observed

Most are doing okay

Some are struggling

Most are struggling

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* 5. Has your agency received COVID related funding?

Yes

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* 6. Do the majority of your clients plan to get COVID vaccines?

Yes

Don't Know

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* 7. Did many of your clients contract the COVID virus?

Yes

Some did

Don't Know

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* 8. Overall, what percentage of clients gained/lost weight?

% Loss

% Gain

% No change

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* 9. Were your clients able to maintain isolation or social distance during the pandemic? Check all that apply.

Yes – they mostly stayed home and had all items delivered.

No - but they limited the number of times they left the house and took safety precautions - masking, social distance of 6 feet, and sanitizing/hand sanitizing.

They wanted to stay home but had to work.

They stayed home due to jobs being closed.

They wanted to work & went to work.

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* 10. All of us experienced social isolation – what have the majority of your clients experienced?

They have been very depressed, anxious or sad much of the time due to social isolation.

They have been intermittently depressed, anxious or sad due to social isolation.

They have only been slightly depressed, anxious or sad due to social isolation.

They have not shown obvious signs of depression, anxiety or sadness due to social isolation.

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* 11. What problems have you noted emerging with client housing situations? Check all that apply.

Do not have problems with housing

Upkeep and maintenance

At risk of foreclosure

Living in an assisted living facility

Living in a skilled nursing facility

The cost of their housing is a challenge (rent, mortgage, utilities, taxes)

Their homes need modifications to improve safety (such as ramp, or changes to the bathroom)

They live in temporary situation with family or friends

They are living in an RV

They are living in a shelter

They do not have stable housing

Other (please specify)

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* 12. Are you aware that free Senior Legal Advice Clinics are offered for those 60 and older in a remote, safe manner through our offices?

Yes

Clients did not need legal services

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* 13. Since the COVID-19 pandemic began, what areas have clients needed the most help?

	Not needed	Need & have access	Cannot access	Need some help	Need more help
Food/Cooking Meals	Food/Cooking Meals Not needed	Food/Cooking Meals Need & have access	Food/Cooking Meals Cannot access	Food/Cooking Meals Need some help	Food/Cooking Meals Need more help
Transportation Services	Transportation Services Not needed	Transportation Services Need & have access	Transportation Services Cannot access	Transportation Services Need some help	Transportation Services Need more help
Respite Services	Respite Services Not needed	Respite Services Need & have access	Respite Services Cannot access	Respite Services Need some help	Respite Services Need more help
Health Care Services	Health Care Services Not needed	Health Care Services Need & have access	Health Care Services Cannot access	Health Care Services Need some help	Health Care Services Need more help
Dental Services	Dental Services Not needed	Dental Services Need & have access	Dental Services Cannot access	Dental Services Need some help	Dental Services Need more help
Mental Health Treatment	Mental Health Treatment Not needed	Mental Health Treatment Need & have access	Mental Health Treatment Cannot access	Mental Health Treatment Need some help	Mental Health Treatment Need more help
Substance Use Treatment	Substance Use Treatment Not needed	Substance Use Treatment Need & have access	Substance Use Treatment Cannot access	Substance Use Treatment Need some help	Substance Use Treatment Need more help
Pharmacy/Medicines	Pharmacy/Medicines Not needed	Pharmacy/Medicines Need & have access	Pharmacy/Medicines Cannot access	Pharmacy/Medicines Need some help	Pharmacy/Medicines Need more help

Please provide additional details of how clients’ needs have changed during the pandemic:

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* 14. If you work with caregivers, how have their needs changed during the pandemic?

Need more assistance

Need assistance but unwilling to accept it

Have needed less assistance

The assistance they need has not been available

Other (please specify)

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* 15. If you work with individuals with dementia have you seen accelerated decline during this time?

Yes

Comments:

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* 16. Are you aware of the Dementia Road Map?
Available by contacting WA State Alzheimer’s Assoc: 800-272-3900 or Google ‘Dementia Road Map’.

Yes

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* 17. Are you aware of the Palliative Care Road Map?
Contact O3A for a copy or Google ‘Palliative Care Road Map’.

Yes

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* 18. Do clients ever skip paying for or buying any of the following items because of family finances? Please check all that apply:

Housing

Transportation

Insurance

Utilities (water, electric, heat, landline phone)

Food

Medicine

Dental Care

Vision or glasses

Pets (care or food)

Internet

Cell phone

Most do not have financial stress

Other (please specify)

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* 19. What would you say has been the most significant unmet needs during the pandemic?

Question Title

* 20. If you would like someone to contact you with information about services, please provide your name and your contact information in the space below (email, telephone, mailing address):

Your Name:

Phone #:

Email:

Please Return Survey before June 30, 2021 to Olympic Area Agency on Aging,

2200 West Sims Way, Unit 100, Port Townsend, WA 98368

Olympic Area Agency on Aging Key Informant Survey

Question Title

* 1. Do you work in…?

Question Title

* 2. What demographic do you serve?

Question Title

* 3. What needs do you address?

Question Title

* 4. How would you rate changes in the quality of life for seniors /adults with Disabilities?

Question Title

* 5. Has your agency received COVID related funding?

Question Title

* 6. Do the majority of your clients plan to get COVID vaccines?

Question Title

* 7. Did many of your clients contract the COVID virus?

Question Title

* 8. Overall, what percentage of clients gained/lost weight?

Question Title

* 9. Were your clients able to maintain isolation or social distance during the pandemic? Check all that apply.

Question Title

* 10. All of us experienced social isolation – what have the majority of your clients experienced?

Question Title

* 11. What problems have you noted emerging with client housing situations? Check all that apply.

Question Title

* 12. Are you aware that free Senior Legal Advice Clinics are offered for those 60 and older in a remote, safe manner through our offices?

Question Title

* 13. Since the COVID-19 pandemic began, what areas have clients needed the most help?

Question Title

* 14. If you work with caregivers, how have their needs changed during the pandemic?

Question Title

* 15. If you work with individuals with dementia have you seen accelerated decline during this time?

Question Title

* 16. Are you aware of the Dementia Road Map?Available by contacting WA State Alzheimer’s Assoc: 800-272-3900 or Google ‘Dementia Road Map’.

Question Title

* 17. Are you aware of the Palliative Care Road Map? Contact O3A for a copy or Google ‘Palliative Care Road Map’.

Question Title

* 18. Do clients ever skip paying for or buying any of the following items because of family finances? Please check all that apply:

Question Title

* 19. What would you say has been the most significant unmet needs during the pandemic?

Question Title

* 20. If you would like someone to contact you with information about services, please provide your name and your contact information in the space below (email, telephone, mailing address):

* 16. Are you aware of the Dementia Road Map?
Available by contacting WA State Alzheimer’s Assoc: 800-272-3900 or Google ‘Dementia Road Map’.

* 17. Are you aware of the Palliative Care Road Map?
Contact O3A for a copy or Google ‘Palliative Care Road Map’.