Help Heights Libraries Staff Help You Find Great Materials (2019)

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* 1. Which Heights Libraries branch do you visit more often?

Coventry

Lee Road

Noble

University Heights

I don't go to buildings; staff deliver materials to me.

I don't go to buildings; I access materials and services online.

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* 2. How old are you?

Under 18

18-24

25-34

35-44

45-54

55-64

65+

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* 3. Do you have a library card?

Yes

Yes, but it is blocked/not in good standing.

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* 4. If you do NOT have a library card, why not?

Don't want/need one.

Don't know how to get one.

Other (please specify)

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* 5. Which are you most likely to do when you visit the library?

Check out materials

Use onsite services (computers, newspapers, play areas, programs, etc.)

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* 6. Which option describes most accurately the kinds of materials you check out and/or stream?

Books only (includes eBooks and audiobooks)

Movies only (includes DVDs and streaming video like Hoopla, Acorn, Kanopy, Indieflix)

Music only (includes CDs and streaming services Hoopla and Stingray Qello)

Books and movies equally

Mostly books, some movies and music

Mostly movies, some books and music

Mostly music, some books and movies

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* 7. Which option most accurately describes how you decide which materials to check out and/or stream?

Recommendations from Library staff (display or in person)

Recommendations from Library website/blog (Staff Picks web page)

Recommendations from friends or family

Recommendations from the CLEVNET Catalog

Recommendations from the GoodReads website

Recommendations from the Riffle website

Recommendations from Amazon.com

I browse the shelves until I see something interesting

I browse ONLINE until I see something interesting

Favorable reviews in media (newspapers, magazines, radio, etc.)

Other (please specify)

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* 8. Are you aware that our librarians are trained to offer personal book/movie/music recommendations for you?

Yes, and I have found the service helpful.

Yes, but I do not find the service helpful.

Yes, but I have never used the service.

No.

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* 9. If you do NOT find staff recommendations helpful, can you tell us why?

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* 10. Are you aware that the Library’s website has a blog with staff recommendations (We Recommend/Staff Picks)?

Yes, I find it helpful.

Yes, but I don't find it helpful.

Yes, but I've never looked at it.

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* 11. If you do NOT find the online staff recommendations blog helpful, can you tell us why?

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* 12. What Social Media do you use?

I don't use Social Media.

Facebook

Twitter

Instagram

Other (please specify)

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* 13. Do you follow Heights Libraries on any of the following social media?

Library Facebook page

Library Twitter feed

Library Instagram

Staff recommendations/Matchmakers Twitter feed (twitter.com/hts_matchmakers)

Staff recommendations/Matchmakers Pinterest page (www.pinterest.com/chuhlibraries)

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* 1. Which Heights Libraries branch do you visit more often?

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* 2. How old are you?

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* 3. Do you have a library card?

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* 4. If you do NOT have a library card, why not?

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* 5. Which are you most likely to do when you visit the library?

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* 6. Which option describes most accurately the kinds of materials you check out and/or stream?

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* 7. Which option most accurately describes how you decide which materials to check out and/or stream?

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* 8. Are you aware that our librarians are trained to offer personal book/movie/music recommendations for you?

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* 9. If you do NOT find staff recommendations helpful, can you tell us why?

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* 10. Are you aware that the Library’s website has a blog with staff recommendations (We Recommend/Staff Picks)?

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* 11. If you do NOT find the online staff recommendations blog helpful, can you tell us why?

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* 12. What Social Media do you use?

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* 13. Do you follow Heights Libraries on any of the following social media?

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* 14. Do you have any suggestions for how library staff can improve how they help you find great books, music, or movies?