* 1. Please rate our Practice's performance:

  Strongly Disagree Disagree Neither Disagree Nor Agree Agree Strongly Agree
The Practice keeps accurate medical records
The Doctors and staff of the practice know me and my animals
The facilities are clean and neat
The Practice provides accurate and prompt appointment times
The Practice insures easy and quick check in for appointment
The Practice has modern equipment
The Doctors and staff understand my and my animals' needs
The Practice kept me up to date and informed regarding my animal's status if hospitalized
The Practice has the ability to correctly predict the outcome for my animal
The Practice makes it convenient for me get help
The Practice did not keep me waiting for my animal's examination
The Practice has the ability to effectively treat my animal's problem
The Doctor clearly explained the diagnosis, treatment, and outcomes to me
The Doctor spent an adequate amount of time to diagnose my animal's problem
The Practice has the ability to accurately diagnose my animal's problem
The Practice did not surprise me with the bill
The Practice is interested in helping me and my animals
The Practice provides services that make my animal more comfortable to perform
The Practice facilities are attractive
The Practice gives a fair chance for successful outcome of treatment
The Veterinarians and staff look professional

* 2. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

* 3. If you scored us above an 8, what is the primary reason for the score you gave us?

* 4. If you scored us below an 8, what is the primary reason for the score you gave us?
If you would like to discuss why you gave us this rating, please include your name and phone number.

* 5. If you'd like to give us your name & email address, we will apply a $10 credit to your account as a token of our thanks for completing our survey!

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