Dear Supporter

Thank you very much for taking the time to complete this important survey for us.
It has been designed to assist Life's Little Treasures Foundation (LLTF) in measuring the impact our services have on the families we support and the benefit  they provide to hospitals and the community. 

The feedback you provide will form a very important part of improvements we will make and also for future LLTF funding applications. In order to ensure the success of such applications we need to be able to demonstrate that our services are:

1) Required
2) Why they are of benefit to those who access them
3) The direct impact the services have for those that access them

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* 1. Please select one of the following

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* 2. The state that I live 

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* 3. Please tick which LLTF services you  are aware of or have referred parents to

  yes No Did not know about this service
Parent Handbook "Guiding hand for families in NICU and SCN
Tip sheets 
Webinars 
Books and Bubs program 
Parent Support Network (phone line)
Treasures Time Play groups/support groups 
Family Assistance program 
Website
Facebook page 
NICU Words App
Premature Journal App 

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* 4. Please tick which LLTF services you feel are most helpful to parents in the neonatal unit

  not helpful helpful very helpful I did know about this service 
Parent Handbook "Guiding hand for families in NICU and SCN
Tip sheets 
Webinars 
Books and Bubs program 
Parent Support Network (phone line)
Treasures Time Play groups/support groups 
Family Assistance program
Website
Facebook page 
NICU Words App
Premature Journal App 

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* 5. How important do you feel peer support is in the overall care of parents of premature and sick babies

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* 6. Please tell us how important is it for parents in a Neonatal Unit to receive information about what to expect in the NICU/SCN written by parents who have had the experience of having a premature/sick baby themselves?

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* 7. Please tell us how Lifes Little Treasures services have made a difference to the families that you care for

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* 8. Please rank LLTFs value against other providers of peer support services

  1 least beneficial 2 3 4 5 6 Most benefical
Life's Little Treasures 
Miracle babies
Tiny Sparks
Little Aussie Prems
Parents who have been there
PIPPA

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* 9. When comparing LLTF to other peer support services that are utilised within your hospital what are the areas in which you feel LLTF could improve in service delivery.

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* 10. Do you provide more than one peer support service such as LLTF to the families that you care for?

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* 11. Please tick which statements you are agree with

  strongly disagree disagree strongly agree agree
I find it confusing that there are more than one provider of peer support for famlies in a neonatal unit
I believe that each peer support service provides unique services 
Families like to have more than provider of peer support as they offer different services and support
LLTF provide a complete suite of peer support services that meet the needs of families in hospitals 
Without the services of LLTF our hospital/health care service would not be able to sufficiently provide peer support to the families that we care for. 

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* 12. In your experience of referring families to LLTF peer support services what are some of the ways we could improve to better support families of premature and sick babies and work within the health sector.

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* 13. Would you recommenced Life's Little Treasures services to your  colleagues?

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* 14. How often would you like to be contacted by LLTF regarding their services and events

Thank you for taking the time to complete this survey. If you have any further feedback on how we can improve can our services please contact our Product and Services Manager Karen.peters@lifeslittletreasures,org.au

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