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1. The intent of Quality Assurance and Performance Improvement is to have a mechanism to address actual OR potential risks to drive quality care and improved outcomes.

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2. Quality is not necessary for the process of Performance Improvement.

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3. There should be a member from each department present in the Quality Assurance and Performance Improvement Workgroup/Committee.

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4. Root Cause or Contributive Factors requires drilling down to the actual problem to figure out what’s REALLY going on.

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5. Performance Improve Projects can provide accountability and set a time frame to accomplish an improvement.

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