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Customer Feedback Survey

Dear Client,


This is an anonymous survey that will be used to improve customer experience at Audiology South.  We've kept this survey short, so would appreciate if you could spare a couple of minutes to provide your valuable feedback. Plus, enter the draw to win a Xmas food hamper worth $150
1.How did you first hear about Audiology South?(Required.)
2.How was the service provided to you from our reception desk?(Required.)
Poor
Below Average
Average
Very good
Excellent
Friendly and warm greeting
Helpful
Knowledgeable about the services and products offered
Overall presentation of the clinic
Did you find receiving a text or phone reminder helpful
3.Was your spouse/family member or close friend encouraged to attend the appointment with you?(Required.)
4.How was the service provided to you at your last appointment at Audiology South?(Required.)
Poor
Below average
Average
Very good
Excellent
Greeted in a timely, efficient manner
How would you rate the service provided by your audiologist
How well did the audiologist listen to your needs
How clear were our products/services explained to you
Did the outcome of the appointment meet your expectation
5.Would you recommend Audiology South to your friends/family?(Required.)
6.If you could change 1 thing about our services or products, what would it be?(Required.)
7.Are there any other comments you would like to make?(Required.)
Thank you for taking part in this survey.  This helps us to continue to improve our service delivery and we value all your feedback
8.Do you wish to enter the draw to win a Xmas hamper worth $150?(Required.)
Current Progress,
0 of 9 answered