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* 1. Are you a new or existing patient of Standard Optical's?

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* 2. Which Standard Optical location did you visit?

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* 3. Which products or services did you receive from Standard Optical? Check all that apply.

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* 4. How would your rate the knowlegde of the Optometrist (Eye Doctor)?

  Excellent Good Fair Poor
How would you rate the overall quality of the product or services you received?

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* 5. How would you rate the knowedge of the staff (non-doctors)?

  Excellent Good Fair Poor
Staff knowledge

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* 6. Which of the following influenced your decision to visit Standard Optical? (Check all that apply)

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* 7. How would you rate the quality of the Eye Exam

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* 8. How would you rate the quality of your eyeglasses?

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* 9. How would you rate Standard Optical's frame selection?

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* 10. Was your product delivered when promised?

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* 11. How would you rate your overall satifaction with Standard Optical?

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* 12. How can Standard Optical improve its products or services?

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* 13. How likely are you to recommend Standard Optical to your friends or family?
(0 = Extremely Unlikely and 10 = Extremely Likely)

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