Beauty & Laser Clinic Customer Satisfaction Survey Thank you for taking the time to complete this survey. This survey contains of only 10 questions which will should take less than 60 seconds to complete. We highly appreciate your feedback. www.beautyandlaserclinic.com.au OK Question Title * 1. How likely is it that you would recommend Beauty and Laser Clinic to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 2. Overall, how satisfied or dissatisfied are you with us? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 3. Which of the following words would you use to describe Our Services/Products? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable OK Question Title * 4. How well do our Services/Products meet your needs? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 5. How would you rate the quality of our Services/Products ? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 6. How would you rate the value for money of Our Services/Products ? Excellent Above average Average Below average Poor OK Question Title * 7. From our services/Treatments/Products which is most appealing to you? Microdermabrasion Laser Skin Rejuvenation Body & Cellulite Treatments Beauty Services Laser Hair Removal Facials Other (please specify) OK Question Title * 8. How long have you been a customer of Beauty & Laser Clinic? This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years I haven't made a purchase yet OK Question Title * 9. How likely are you to purchase any of our products again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely OK Question Title * 10. Do you have any other comments, questions, or concerns? OK DONE