Miami Public Library Customer Survey

The Miami Public Library is working on a plan to help us improve our services to the community.  We appreciate any suggestions you can offer on ways we might serve you better.  Complete this survey, and your name will be entered in a drawing for 1 of 6 $25 gift cards to Walmart or Chapters.    

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* 1. If you visit the library often, what keeps you coming back?  Check all that apply:

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* 2. What do you wish we had? Choose top 3.

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* 3. Do you ever use these library services or attend these programs? Check all that apply:

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* 4. If you use any of the items listed above, what suggestions do you have for how we might improve them?  Check all that apply:

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* 5. What new programs would you be likely to attend? Choose top 3.

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* 6. Of all we offer, what do you think is most important to the community or to you? Choose top 3.

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* 7. Of all we offer, what do you feel is least important to the community or to you? Choose up to 3.

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* 8. Any other suggestions you have for things we should consider in writing our plan would be appreciated!

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* 9. If you live, work, or go to school in Ottawa County and would like to be entered into a drawing for one of six gift cards, please list your name and phone number.

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* 10. If you would be interested in meeting with a focus group for a more in-depth discussion that would last approximately an hour, please give us your contact information below. Thank you for your help!

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