We are reviewing and updating the list of core principles that guide our engagement with Patient & Family Partners, as we work together to improve the care experience at Sunnybrook.

Please let us know what you think. What is important to you in your interactions as a Patient & Family Partner or as a staff member working with Partners? Which guidelines should stay? Which should go? What’s missing? Your thoughts will inform our new engagement framework and help shape the way we partner with patients, caregivers and our community.

Please rank on a scale of 1-10 the importance of each of the following principles. You may also suggest new principles or recommend changes to existing principles in the open space provided below.

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* 1. Accessible and Appropriate: Sunnybrook will embrace diversity of patients, families and communities, and strive to use engagement methods that are sensitive to their needs. We will provide clear, accessible, and comprehensive information to facilitate engagement with issues and in decision-making processes.

0 5 10
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i We adjusted the number you entered based on the slider’s scale.

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* 2. Inclusive: We will balance the participation and influence of various groups and individuals, taking care to develop connections with those who are harder to reach (e.g. young people, seniors, people with disabilities). 

0 5 10
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i We adjusted the number you entered based on the slider’s scale.

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* 3. Timely: We will engage early and often to allow sufficient time for meaningful dialogue, consultation, and plan modifications. 

0 5 10
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i We adjusted the number you entered based on the slider’s scale.

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* 4. Transparent: We will be committed to open communication about the engagement process, our purpose, goals, accountabilities, expectations, and constraints. Where related to engagement in administrative, education and research decisions, we will make public the results of consultation and the changes that have been made as a result of the engagement process. 

0 5 10
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i We adjusted the number you entered based on the slider’s scale.

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* 5. Accountable: We will monitor the effectiveness of our engagement strategies and be accountable to our process and principles.

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i We adjusted the number you entered based on the slider’s scale.

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* 6. Responsive: We will be respectful of, and responsive to input from patients, families and communities. We will modify or refine plans and actions to reflect advice, where possible. 

0 5 10
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i We adjusted the number you entered based on the slider’s scale.

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* 7. Compassionate: We will engage our patients, families and community using a compassionate communication approach. 

0 5 10
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i We adjusted the number you entered based on the slider’s scale.

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* 8. Other: Please tell us what else is important to you and if you would suggest any changes to the principles above.

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* 9. Are you a:

T