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* 1. Name of the Quality Analyst with whom you most recently interacted:

Your Quality Analyst is NOT the individual who conducted the laboratory assessment.  Quality Analysts are responsible for monitoring the AASHTO Accreditation Program requirements, such as reviewing corrective actions.

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* 2. If you called or emailed your Quality Analyst recently, how satisfied were you with the promptness of their responses to your phone calls and/or emails?

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* 3. How satisfied were you with the effectiveness of communication from the Quality Analyst?

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* 4. Did the Quality Analyst provide the quality of service that you expect from AASHTO re:source?

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* 5. Comments about your Quality Analyst:

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* 6. What do you like about the AASHTO Accreditation Program (AAP)?

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* 7. What don't you like about the AASHTO Accreditation Program (AAP)?

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* 8. If applicable, please list any agencies that require your laboratory to be accredited by AASHTO (AAP), so that we may better understand your needs.

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* 9. Additional comments:

It is helpful if you include identifying information below.  We may contact you only if you agree to be contacted.  Your comments will in no way affect your laboratory's relationship with AASHTO re:source or its standing in the AASHTO Accreditation Program (AAP).

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* 10. Contact Information:

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* 11. May we contact you about your feedback if we have questions?

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* 12. May we have your permission to include your comments in future publications?  (Your name and the name of your organization will not be identified in the publications.)

Thank you for taking the time to submit feedback!  Your comments will help us improve the quality of our programs and services.

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