Parent Satisfaction Survey 2016 Hunter Trade College

Parent satisfaction survey

Client satisfaction is important to the College. Thank you for taking the time to complete the survey.

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* 1. In which year group is your son /daughter/ward enrolled?

Year 11

Year 12

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* 2. In which local government area do you live?

Maitland

Cessnock

Newcastle

Port Stephens

Singleton

Other

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* 3. How do you rate your satisfaction with the following aspects of the college?:

	very satisfied	satisfied	unsatisfied	very unsatisfied
The trade training	The trade training very satisfied	The trade training satisfied	The trade training unsatisfied	The trade training very unsatisfied
The non trade HSC courses	The non trade HSC courses very satisfied	The non trade HSC courses satisfied	The non trade HSC courses unsatisfied	The non trade HSC courses very unsatisfied
The workshop tools and equipment	The workshop tools and equipment very satisfied	The workshop tools and equipment satisfied	The workshop tools and equipment unsatisfied	The workshop tools and equipment very unsatisfied
The safety training	The safety training very satisfied	The safety training satisfied	The safety training unsatisfied	The safety training very unsatisfied
Quality of learning/training, materials (e.g. handouts, workbooks, etc)	Quality of learning/training, materials (e.g. handouts, workbooks, etc) very satisfied	Quality of learning/training, materials (e.g. handouts, workbooks, etc) satisfied	Quality of learning/training, materials (e.g. handouts, workbooks, etc) unsatisfied	Quality of learning/training, materials (e.g. handouts, workbooks, etc) very unsatisfied
Level of teacher support in carrying out set tasks	Level of teacher support in carrying out set tasks very satisfied	Level of teacher support in carrying out set tasks satisfied	Level of teacher support in carrying out set tasks unsatisfied	Level of teacher support in carrying out set tasks very unsatisfied
Teacher feedback on progress	Teacher feedback on progress very satisfied	Teacher feedback on progress satisfied	Teacher feedback on progress unsatisfied	Teacher feedback on progress very unsatisfied
How the HSC teachers respond to my queries	How the HSC teachers respond to my queries very satisfied	How the HSC teachers respond to my queries satisfied	How the HSC teachers respond to my queries unsatisfied	How the HSC teachers respond to my queries very unsatisfied
How the VET teachers responds to my queries	How the VET teachers responds to my queries very satisfied	How the VET teachers responds to my queries satisfied	How the VET teachers responds to my queries unsatisfied	How the VET teachers responds to my queries very unsatisfied

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* 4. How do you rate your satisfaction with the following:

	very satisfied	satisfied	unsatisfied	very unsatisfied
How well the English course will meet students' employment needs	How well the English course will meet students' employment needs very satisfied	How well the English course will meet students' employment needs satisfied	How well the English course will meet students' employment needs unsatisfied	How well the English course will meet students' employment needs very unsatisfied
How well the Maths course will meet students' employment needs	How well the Maths course will meet students' employment needs very satisfied	How well the Maths course will meet students' employment needs satisfied	How well the Maths course will meet students' employment needs unsatisfied	How well the Maths course will meet students' employment needs very unsatisfied
How well the Computing course will meet students' employment needs	How well the Computing course will meet students' employment needs very satisfied	How well the Computing course will meet students' employment needs satisfied	How well the Computing course will meet students' employment needs unsatisfied	How well the Computing course will meet students' employment needs very unsatisfied
How well the main trade course will meet students' employment needs	How well the main trade course will meet students' employment needs very satisfied	How well the main trade course will meet students' employment needs satisfied	How well the main trade course will meet students' employment needs unsatisfied	How well the main trade course will meet students' employment needs very unsatisfied
How well the second trade course will meet students' employment needs	How well the second trade course will meet students' employment needs very satisfied	How well the second trade course will meet students' employment needs satisfied	How well the second trade course will meet students' employment needs unsatisfied	How well the second trade course will meet students' employment needs very unsatisfied

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* 5. How do you rate your satisfaction with the following:

	Very satisfied	satisfied	unsatisfied	very unsatisfied
Canteen - food and service	Canteen - food and service Very satisfied	Canteen - food and service satisfied	Canteen - food and service unsatisfied	Canteen - food and service very unsatisfied
The way that the administration staff communicates with you	The way that the administration staff communicates with you Very satisfied	The way that the administration staff communicates with you satisfied	The way that the administration staff communicates with you unsatisfied	The way that the administration staff communicates with you very unsatisfied
Grounds & facilities	Grounds & facilities Very satisfied	Grounds & facilities satisfied	Grounds & facilities unsatisfied	Grounds & facilities very unsatisfied
College fees- fee level and payment options	College fees- fee level and payment options Very satisfied	College fees- fee level and payment options satisfied	College fees- fee level and payment options unsatisfied	College fees- fee level and payment options very unsatisfied
College website	College website Very satisfied	College website satisfied	College website unsatisfied	College website very unsatisfied
College facebook	College facebook Very satisfied	College facebook satisfied	College facebook unsatisfied	College facebook very unsatisfied
The student discipline system	The student discipline system Very satisfied	The student discipline system satisfied	The student discipline system unsatisfied	The student discipline system very unsatisfied
Student support services	Student support services Very satisfied	Student support services satisfied	Student support services unsatisfied	Student support services very unsatisfied
The student well being programs	The student well being programs Very satisfied	The student well being programs satisfied	The student well being programs unsatisfied	The student well being programs very unsatisfied
Communications with College work placement officers	Communications with College work placement officers Very satisfied	Communications with College work placement officers satisfied	Communications with College work placement officers unsatisfied	Communications with College work placement officers very unsatisfied

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* 6. Do you value having a student support officer at College to work with students wanting additional support, advice etc?

Yes

No

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* 7. Please identify your level of satisfaction with the College work placement program

Very Satisfied

Satisfied

Not satisfied

Very dissatisfied

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* 8. Please identify one aspect of the College you value highly.

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* 9. Please identify one aspect of College you would like to see improved.

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* 10. Please identify any parental involvement in the College, other than current arrangements that you would like to have?