LG&E Co. Credit Union Annual Survey

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* 1. How long have you been a member of LG&E Co. Credit Union (in years)?

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* 2. Do you know your immediate family qualifies for credit union membership?

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* 3. Would you recommend LG&E Co. Credit Union to your immediate family or LGE/KU co-workers?

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* 4. How many of these services do you utilize at the Credit Union (check all that apply)?

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* 5. What do you use the Credit Union's website for? (check all that apply)

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* 6. Within the past 30 days, how many times have you utilized the Credit Union's home banking (online) site?

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* 7. Are you aware of the LG&E Co. Credit Union's Mobile App?

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* 8. Within the past 30 days, how many times have you visited one of the Credit Union's branch locations?

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* 9. What is your preferred method of accessing LG&E Co. Credit Union services?

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* 10. Within the past 30 days, how many times have you used an LG&E Co. Credit Union ATM?

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* 11. Please check the following service factors representing how your transaction was handled at your last visit.

  Not Satisfied at All Fully Satisfied
Accurately
Timely
Cordially
Knowledge Level of Employee

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* 12. Overall, how satisfied are you with the service at your Credit Union?

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* 13. Additional comments or any products or services you would like the Credit Union to offer?

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* 14. Please enter your information to be entered in a drawing for one of ten $25 Visa Gift Cards. Thank you for taking your time to complete this survey!

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