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1. What department at your institution is responsible for communicating with internal audiences, like students, faculty, and staff? Check each that applies.

Marketing and communications

Student affairs

Each dean or department

Career services

Other (please describe)

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2. What types of internal communications does your department manage and send to internal audiences? Check all that apply.

Deadlines and key dates related to the academic calendar

Events and speakers

Useful news relevant to our audiences

The same things we post on our internal newsroom or blog

Emergency communications

Other (please describe)

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3. How big a priority is internal communications in your department’s activities?

A key priority--one of the top 3 things we do

An essential task--although it’s not the flashiest thing we do, it must get done well

A necessary chore--we get it done because it’s on our list of things to do

Not at all a priority

Other (please describe)

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4. What products do you use currently to manage and send internal communications (mass emails, newsletters, et al.)? Please describe.

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5. Please rank the key features of the product you use for internal communications in order of their importance to you.

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6. Would any of the following features be compelling enough to influence your choice to buy an internal communications product (not just nice-to-haves)? Choose all that fit that description.

Easy coordination across departments (if multiple departments send internal communication), or at least a top-level view of all internal communications across your whole institution

Distribution of content across multiple channels, e.g. a dedicated app, not just email

Lists that allowed messages to be easily targeted by such traits as class year, major, department, hometown/geography, et al.

“Good enough” features at a significant savings to your current price

Other (please describe)

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7. What is the current annual price of the internal marketing communications product your department is using?

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8. Is there anything you’d like to suggest or share with us as we think about how we can make internal communications more effective, affordable, and pleasant?

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* 1. What department at your institution is responsible for communicating with internal audiences, like students, faculty, and staff? Check each that applies.

Question Title

* 2. What types of internal communications does your department manage and send to internal audiences? Check all that apply.

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* 3. How big a priority is internal communications in your department’s activities?

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* 4. What products do you use currently to manage and send internal communications (mass emails, newsletters, et al.)? Please describe.

Question Title

* 5. Please rank the key features of the product you use for internal communications in order of their importance to you.

Question Title

* 6. Would any of the following features be compelling enough to influence your choice to buy an internal communications product (not just nice-to-haves)? Choose all that fit that description.

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* 7. What is the current annual price of the internal marketing communications product your department is using?

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* 8. Is there anything you’d like to suggest or share with us as we think about how we can make internal communications more effective, affordable, and pleasant?

1. What department at your institution is responsible for communicating with internal audiences, like students, faculty, and staff? Check each that applies.

2. What types of internal communications does your department manage and send to internal audiences? Check all that apply.

3. How big a priority is internal communications in your department’s activities?

4. What products do you use currently to manage and send internal communications (mass emails, newsletters, et al.)? Please describe.

5. Please rank the key features of the product you use for internal communications in order of their importance to you.

6. Would any of the following features be compelling enough to influence your choice to buy an internal communications product (not just nice-to-haves)? Choose all that fit that description.

7. What is the current annual price of the internal marketing communications product your department is using?

8. Is there anything you’d like to suggest or share with us as we think about how we can make internal communications more effective, affordable, and pleasant?